Payment Retraction for Reimbursement
Randomly had 2 payment retractions showing for 2 lost inventory inbound 2 months ago, has anyone else had this, its a lot of money they have taken out and causing massive stress and cash flow issues and no email to say why or anything.
Payment Retraction for Reimbursement
Randomly had 2 payment retractions showing for 2 lost inventory inbound 2 months ago, has anyone else had this, its a lot of money they have taken out and causing massive stress and cash flow issues and no email to say why or anything.
9 replies
Seller_zDUw7ekrB6OEy
This usually means they have found the lost items. Check your FBA stock to see if they have been added.
Seller_4PODRiB6WkbbR
Same here, over last 3 days we had multiple deductions under 'Payment Retraction'
All relates to reimbursements for stock missing from inbound shipments.
Normally, if that stock was 'found', Amazon would mark it as 'Reversed Reimbursement', never seen Payment Retraction before.
Having check stock history, none of the inventory was found.
Ezra_Amazon
Hi @Seller_QvGsBe3tDQUMC,
I have sent the case to the correct team and they've resolved it with the details provided.
Thanks! Ezra