Seller Fulfilled Prime and Royal Mail - OBA requirement
Hey, I've been searching for an answer for weeks and just went through to customer support to get absolutely no helpful information at all.
I had been purchasing shipping through Amazon for many orders, specifically using Royal Mail and didn't have a single issue. I enrolled in the prime trial however, and I've lost access to everything but Evri as a carrier.
I've searched everywhere I can for answers, but as far as I'm aware I need to link a OBA account now to continue purchasing shipping through Amazon since starting the trial. I've been selling for years and have only just made a return, and due to not being able to sell next day on Amazon (my items are greetings cards and gifts) I don't currently qualify for an OBA account.
This means I need to purchase my labels through the Royal Mail website, but a qualification for prime requires me to buy the shipping directly on Amazon.
I've read multiple articles about people being able to buy shipping without OBA, but everything I try doesn't give me these options back. I thought I would ask here and customer support told me to just link my account even though I stated I couldn't, and even told me to just buy Royal Mail shipping after stating it's impossible. I've even read multiple discussions where people have responded stating that they sometimes have the option, but I can't get this to work at any time of the day, with any shipping templates. It just states I haven't linked my account, and tries to force OBA.
I have Amazon integrated on Click and Drop, I just can't get access to the details needed from Amazon due to not being able to use OBA.
Any help would be appreciated to the moon and back!
Seller Fulfilled Prime and Royal Mail - OBA requirement
Hey, I've been searching for an answer for weeks and just went through to customer support to get absolutely no helpful information at all.
I had been purchasing shipping through Amazon for many orders, specifically using Royal Mail and didn't have a single issue. I enrolled in the prime trial however, and I've lost access to everything but Evri as a carrier.
I've searched everywhere I can for answers, but as far as I'm aware I need to link a OBA account now to continue purchasing shipping through Amazon since starting the trial. I've been selling for years and have only just made a return, and due to not being able to sell next day on Amazon (my items are greetings cards and gifts) I don't currently qualify for an OBA account.
This means I need to purchase my labels through the Royal Mail website, but a qualification for prime requires me to buy the shipping directly on Amazon.
I've read multiple articles about people being able to buy shipping without OBA, but everything I try doesn't give me these options back. I thought I would ask here and customer support told me to just link my account even though I stated I couldn't, and even told me to just buy Royal Mail shipping after stating it's impossible. I've even read multiple discussions where people have responded stating that they sometimes have the option, but I can't get this to work at any time of the day, with any shipping templates. It just states I haven't linked my account, and tries to force OBA.
I have Amazon integrated on Click and Drop, I just can't get access to the details needed from Amazon due to not being able to use OBA.
Any help would be appreciated to the moon and back!
2 replies
Seller_RlZVPg3d6ZUGP
Cards sent via prime delivery are very expensive, can you price well enough to offer them on prime?
Have you tried calling RM to go through how much you actually sell to discuss the OBA?
Seller_IVuzF5F26xipN
hiya, assuming you have linked your rm account into amazon,- account management/shipping and returns information/buy delivery preferences/manage your carrier accounts/ in order to do the prime trial you have to send by tracked 24. we had to get in touch with royal mail and get this added to our business account to show on amazon, if by don't qualify for OBA you mean you dont currently have a rm business account ring em up and tell them you expect to sell above 1000 items, or as many above that if you think you will, they will give you a business account and agree prices, there is no harm in fibbing a little at this point im sure you will hit those numbers and if you dont they reprice you after 6 months, no harm no foul, hope you get it sorted