Seller Forums
Sign in
Sign in
imgSign in
imgSign in
user profile
Seller_6MDVPucA74DCK

Another Seller is Matching Product Offerings Inaccurately - Violation? Guidance Pls

Hello.

Another FBA seller is supplying a different version (UPC/EAN, model no. & language) of a product than described in the the listing. I understand is against this policy Matching product offerings inaccurately https://sellercentral.amazon.co.uk/help/hub/reference/G200386250

I have verified this with a test order.

I sell the correct product under this listing. The other seller appears to be undercutting me with the wrong item, which they also sell in addition under the correct ASIN.

I reported the violation but got the following message:

"Thank you for your report of a suspected policy violation. We cannot take action on the report as no violation has been identified on the reported Bxxxxxxx for the violation type selected."

Help appreciated.

28 views
0 replies
Tags:Product authenticity
00
Reply
user profile
Seller_6MDVPucA74DCK

Another Seller is Matching Product Offerings Inaccurately - Violation? Guidance Pls

Hello.

Another FBA seller is supplying a different version (UPC/EAN, model no. & language) of a product than described in the the listing. I understand is against this policy Matching product offerings inaccurately https://sellercentral.amazon.co.uk/help/hub/reference/G200386250

I have verified this with a test order.

I sell the correct product under this listing. The other seller appears to be undercutting me with the wrong item, which they also sell in addition under the correct ASIN.

I reported the violation but got the following message:

"Thank you for your report of a suspected policy violation. We cannot take action on the report as no violation has been identified on the reported Bxxxxxxx for the violation type selected."

Help appreciated.

Tags:Product authenticity
00
28 views
0 replies
Reply
0 replies
Follow this discussion to be notified of new activity
user profile
Seller_6MDVPucA74DCK

Another Seller is Matching Product Offerings Inaccurately - Violation? Guidance Pls

Hello.

Another FBA seller is supplying a different version (UPC/EAN, model no. & language) of a product than described in the the listing. I understand is against this policy Matching product offerings inaccurately https://sellercentral.amazon.co.uk/help/hub/reference/G200386250

I have verified this with a test order.

I sell the correct product under this listing. The other seller appears to be undercutting me with the wrong item, which they also sell in addition under the correct ASIN.

I reported the violation but got the following message:

"Thank you for your report of a suspected policy violation. We cannot take action on the report as no violation has been identified on the reported Bxxxxxxx for the violation type selected."

Help appreciated.

28 views
0 replies
Tags:Product authenticity
00
Reply
user profile
Seller_6MDVPucA74DCK

Another Seller is Matching Product Offerings Inaccurately - Violation? Guidance Pls

Hello.

Another FBA seller is supplying a different version (UPC/EAN, model no. & language) of a product than described in the the listing. I understand is against this policy Matching product offerings inaccurately https://sellercentral.amazon.co.uk/help/hub/reference/G200386250

I have verified this with a test order.

I sell the correct product under this listing. The other seller appears to be undercutting me with the wrong item, which they also sell in addition under the correct ASIN.

I reported the violation but got the following message:

"Thank you for your report of a suspected policy violation. We cannot take action on the report as no violation has been identified on the reported Bxxxxxxx for the violation type selected."

Help appreciated.

Tags:Product authenticity
00
28 views
0 replies
Reply
user profile

Another Seller is Matching Product Offerings Inaccurately - Violation? Guidance Pls

by Seller_6MDVPucA74DCK

Hello.

Another FBA seller is supplying a different version (UPC/EAN, model no. & language) of a product than described in the the listing. I understand is against this policy Matching product offerings inaccurately https://sellercentral.amazon.co.uk/help/hub/reference/G200386250

I have verified this with a test order.

I sell the correct product under this listing. The other seller appears to be undercutting me with the wrong item, which they also sell in addition under the correct ASIN.

I reported the violation but got the following message:

"Thank you for your report of a suspected policy violation. We cannot take action on the report as no violation has been identified on the reported Bxxxxxxx for the violation type selected."

Help appreciated.

Tags:Product authenticity
00
28 views
0 replies
Reply
0 replies
0 replies
Quick filters
Sort by
Follow this discussion to be notified of new activity
Follow this discussion to be notified of new activity