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Seller_fIxd5jRN2NNM9

seller complaint

Hi, I hope everyone is doing well. I need a small help – one of the sellers sent me a threatening message regarding the sale of a branded product. I was supposed to contact him, but instead, I reached out to Amazon and informed them about the message. The seller reported me for intellectual property violation, specifically parallel importing. I contacted Amazon, provided all the necessary invoices, and successfully reinstated my listing. However, he repeated the offense twice more. Each time, I followed Amazon's guidance, provided the required information, and got my listing reinstated.

Now, it has happened for the third time, and despite reaching out to Amazon once again and following their instructions, I'm not receiving adequate support. Neither the Amazon Health team nor the Seller Central is providing assistance. This situation is negatively impacting my sales and overall well-being. I've exhausted all the steps recommended by Amazon, but I still haven't seen any action taken against the seller. What should I do next, as this issue persists despite my compliance with Amazon's instructions?

318 views
4 replies
Tags:Product authenticity
20
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user profile
Seller_fIxd5jRN2NNM9

seller complaint

Hi, I hope everyone is doing well. I need a small help – one of the sellers sent me a threatening message regarding the sale of a branded product. I was supposed to contact him, but instead, I reached out to Amazon and informed them about the message. The seller reported me for intellectual property violation, specifically parallel importing. I contacted Amazon, provided all the necessary invoices, and successfully reinstated my listing. However, he repeated the offense twice more. Each time, I followed Amazon's guidance, provided the required information, and got my listing reinstated.

Now, it has happened for the third time, and despite reaching out to Amazon once again and following their instructions, I'm not receiving adequate support. Neither the Amazon Health team nor the Seller Central is providing assistance. This situation is negatively impacting my sales and overall well-being. I've exhausted all the steps recommended by Amazon, but I still haven't seen any action taken against the seller. What should I do next, as this issue persists despite my compliance with Amazon's instructions?

Tags:Product authenticity
20
318 views
4 replies
Reply
4 replies
user profile
Spencer_Amazon

Hello @Seller_fIxd5jRN2NNM9,

I am Spencer with Amazon.

I checked with our partner team and they sent you an email on March 9.

You can find this in your performance notifications.

Menu > Performance > Performance Notifications.

Let me know if there is anything I can do.

Regards, Spencer

00
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user profile
Seller_fIxd5jRN2NNM9

seller complaint

Hi, I hope everyone is doing well. I need a small help – one of the sellers sent me a threatening message regarding the sale of a branded product. I was supposed to contact him, but instead, I reached out to Amazon and informed them about the message. The seller reported me for intellectual property violation, specifically parallel importing. I contacted Amazon, provided all the necessary invoices, and successfully reinstated my listing. However, he repeated the offense twice more. Each time, I followed Amazon's guidance, provided the required information, and got my listing reinstated.

Now, it has happened for the third time, and despite reaching out to Amazon once again and following their instructions, I'm not receiving adequate support. Neither the Amazon Health team nor the Seller Central is providing assistance. This situation is negatively impacting my sales and overall well-being. I've exhausted all the steps recommended by Amazon, but I still haven't seen any action taken against the seller. What should I do next, as this issue persists despite my compliance with Amazon's instructions?

318 views
4 replies
Tags:Product authenticity
20
Reply
user profile
Seller_fIxd5jRN2NNM9

seller complaint

Hi, I hope everyone is doing well. I need a small help – one of the sellers sent me a threatening message regarding the sale of a branded product. I was supposed to contact him, but instead, I reached out to Amazon and informed them about the message. The seller reported me for intellectual property violation, specifically parallel importing. I contacted Amazon, provided all the necessary invoices, and successfully reinstated my listing. However, he repeated the offense twice more. Each time, I followed Amazon's guidance, provided the required information, and got my listing reinstated.

Now, it has happened for the third time, and despite reaching out to Amazon once again and following their instructions, I'm not receiving adequate support. Neither the Amazon Health team nor the Seller Central is providing assistance. This situation is negatively impacting my sales and overall well-being. I've exhausted all the steps recommended by Amazon, but I still haven't seen any action taken against the seller. What should I do next, as this issue persists despite my compliance with Amazon's instructions?

Tags:Product authenticity
20
318 views
4 replies
Reply
user profile

seller complaint

by Seller_fIxd5jRN2NNM9

Hi, I hope everyone is doing well. I need a small help – one of the sellers sent me a threatening message regarding the sale of a branded product. I was supposed to contact him, but instead, I reached out to Amazon and informed them about the message. The seller reported me for intellectual property violation, specifically parallel importing. I contacted Amazon, provided all the necessary invoices, and successfully reinstated my listing. However, he repeated the offense twice more. Each time, I followed Amazon's guidance, provided the required information, and got my listing reinstated.

Now, it has happened for the third time, and despite reaching out to Amazon once again and following their instructions, I'm not receiving adequate support. Neither the Amazon Health team nor the Seller Central is providing assistance. This situation is negatively impacting my sales and overall well-being. I've exhausted all the steps recommended by Amazon, but I still haven't seen any action taken against the seller. What should I do next, as this issue persists despite my compliance with Amazon's instructions?

Tags:Product authenticity
20
318 views
4 replies
Reply
4 replies
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user profile
Spencer_Amazon

Hello @Seller_fIxd5jRN2NNM9,

I am Spencer with Amazon.

I checked with our partner team and they sent you an email on March 9.

You can find this in your performance notifications.

Menu > Performance > Performance Notifications.

Let me know if there is anything I can do.

Regards, Spencer

00
Follow this discussion to be notified of new activity
user profile
Spencer_Amazon

Hello @Seller_fIxd5jRN2NNM9,

I am Spencer with Amazon.

I checked with our partner team and they sent you an email on March 9.

You can find this in your performance notifications.

Menu > Performance > Performance Notifications.

Let me know if there is anything I can do.

Regards, Spencer

00
user profile
Spencer_Amazon

Hello @Seller_fIxd5jRN2NNM9,

I am Spencer with Amazon.

I checked with our partner team and they sent you an email on March 9.

You can find this in your performance notifications.

Menu > Performance > Performance Notifications.

Let me know if there is anything I can do.

Regards, Spencer

00
Reply
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