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Seller_ZhCQ2NQuPgtTc

Intellectual Property Complaint

Hey guys,

I received Intellectual Property Complaint.

The thing is my item is 100% original and comes from an official UK brand distributor.

However, invoice was not enough to prove it.

''The rights owner'' is not responding to my email.

It looks like I was just falsely reported only because my price was competitive.

How can I defend myself knowing that my item is 100% original?

Any advice on this will be highly appreciated.

166 views
3 replies
Tags:Product authenticity
00
Reply
user profile
Seller_ZhCQ2NQuPgtTc

Intellectual Property Complaint

Hey guys,

I received Intellectual Property Complaint.

The thing is my item is 100% original and comes from an official UK brand distributor.

However, invoice was not enough to prove it.

''The rights owner'' is not responding to my email.

It looks like I was just falsely reported only because my price was competitive.

How can I defend myself knowing that my item is 100% original?

Any advice on this will be highly appreciated.

Tags:Product authenticity
00
166 views
3 replies
Reply
3 replies
user profile
Seller_3Bellp4jUVZBD

Also, you're not describing an IP complaint tbh. Being 100% original etc would be a defence of an authenticity complaint, but that is a different thing altogether ? Do you have any info as to whether it is a trademark infringement that you have been accused of ?

00
user profile
Ezra_Amazon

Hi @Seller_ZhCQ2NQuPgtTc,

I appreciate your post. @Seller_3Bellp4jUVZBD makes a valid point.

Have you had the chance to review theAmazon intellectual property policy? Specifically, focus on the Trademark > 4. Do I always need the rights owner’s permission to use a trademark?

Keep us updated. Regards, Ezra

00
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user profile
Seller_ZhCQ2NQuPgtTc

Intellectual Property Complaint

Hey guys,

I received Intellectual Property Complaint.

The thing is my item is 100% original and comes from an official UK brand distributor.

However, invoice was not enough to prove it.

''The rights owner'' is not responding to my email.

It looks like I was just falsely reported only because my price was competitive.

How can I defend myself knowing that my item is 100% original?

Any advice on this will be highly appreciated.

166 views
3 replies
Tags:Product authenticity
00
Reply
user profile
Seller_ZhCQ2NQuPgtTc

Intellectual Property Complaint

Hey guys,

I received Intellectual Property Complaint.

The thing is my item is 100% original and comes from an official UK brand distributor.

However, invoice was not enough to prove it.

''The rights owner'' is not responding to my email.

It looks like I was just falsely reported only because my price was competitive.

How can I defend myself knowing that my item is 100% original?

Any advice on this will be highly appreciated.

Tags:Product authenticity
00
166 views
3 replies
Reply
user profile

Intellectual Property Complaint

by Seller_ZhCQ2NQuPgtTc

Hey guys,

I received Intellectual Property Complaint.

The thing is my item is 100% original and comes from an official UK brand distributor.

However, invoice was not enough to prove it.

''The rights owner'' is not responding to my email.

It looks like I was just falsely reported only because my price was competitive.

How can I defend myself knowing that my item is 100% original?

Any advice on this will be highly appreciated.

Tags:Product authenticity
00
166 views
3 replies
Reply
3 replies
3 replies
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user profile
Seller_3Bellp4jUVZBD

Also, you're not describing an IP complaint tbh. Being 100% original etc would be a defence of an authenticity complaint, but that is a different thing altogether ? Do you have any info as to whether it is a trademark infringement that you have been accused of ?

00
user profile
Ezra_Amazon

Hi @Seller_ZhCQ2NQuPgtTc,

I appreciate your post. @Seller_3Bellp4jUVZBD makes a valid point.

Have you had the chance to review theAmazon intellectual property policy? Specifically, focus on the Trademark > 4. Do I always need the rights owner’s permission to use a trademark?

Keep us updated. Regards, Ezra

00
Follow this discussion to be notified of new activity
user profile
Seller_3Bellp4jUVZBD

Also, you're not describing an IP complaint tbh. Being 100% original etc would be a defence of an authenticity complaint, but that is a different thing altogether ? Do you have any info as to whether it is a trademark infringement that you have been accused of ?

00
user profile
Seller_3Bellp4jUVZBD

Also, you're not describing an IP complaint tbh. Being 100% original etc would be a defence of an authenticity complaint, but that is a different thing altogether ? Do you have any info as to whether it is a trademark infringement that you have been accused of ?

00
Reply
user profile
Ezra_Amazon

Hi @Seller_ZhCQ2NQuPgtTc,

I appreciate your post. @Seller_3Bellp4jUVZBD makes a valid point.

Have you had the chance to review theAmazon intellectual property policy? Specifically, focus on the Trademark > 4. Do I always need the rights owner’s permission to use a trademark?

Keep us updated. Regards, Ezra

00
user profile
Ezra_Amazon

Hi @Seller_ZhCQ2NQuPgtTc,

I appreciate your post. @Seller_3Bellp4jUVZBD makes a valid point.

Have you had the chance to review theAmazon intellectual property policy? Specifically, focus on the Trademark > 4. Do I always need the rights owner’s permission to use a trademark?

Keep us updated. Regards, Ezra

00
Reply
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