New full truckload (FTL) shipping service for UK to EU cross-border shipments
We've introduced Customs Clearance and Shipping Services on Amazon premium full truckload (FTL) shipping service to simplify your cross-border operations between the UK and Europe.
Customs Clearance and Shipping Services on Amazon provides customs clearance, brokerage and transportation, all in one place.
This new service, in partnership with the transportation company, RXO (formerly called UPS SCS) and AVASK, offers the following:
- Faster transit times
- Cost-effective shipping solutions
- Premium customer support
- Simplified customs clearance and brokerage management
To sign up for your first premium shipment, go to Customs Clearance & Shipping Services on Amazon (C2S2).
For more information, review the following:
- FTL shipping service overview for information on available solutions to send cross-border shipments.
- Watch ATS & AVASK: Shipment Booking Process for how to use the AVASK portal.
- Contact C2S2 Premium FTL Shipping Service Amazon Account Managers at c2s2-whiteglove@amazon.com.
To view the terms and conditions, go to Pallet solution and Customs Services.
New full truckload (FTL) shipping service for UK to EU cross-border shipments
We've introduced Customs Clearance and Shipping Services on Amazon premium full truckload (FTL) shipping service to simplify your cross-border operations between the UK and Europe.
Customs Clearance and Shipping Services on Amazon provides customs clearance, brokerage and transportation, all in one place.
This new service, in partnership with the transportation company, RXO (formerly called UPS SCS) and AVASK, offers the following:
- Faster transit times
- Cost-effective shipping solutions
- Premium customer support
- Simplified customs clearance and brokerage management
To sign up for your first premium shipment, go to Customs Clearance & Shipping Services on Amazon (C2S2).
For more information, review the following:
- FTL shipping service overview for information on available solutions to send cross-border shipments.
- Watch ATS & AVASK: Shipment Booking Process for how to use the AVASK portal.
- Contact C2S2 Premium FTL Shipping Service Amazon Account Managers at c2s2-whiteglove@amazon.com.
To view the terms and conditions, go to Pallet solution and Customs Services.
1 reply
Seller_DJqWlEby6fi8n
Be very carefully anyone considering doing this and using the European Fulfilment Network (EFN) to sell into the EU. We've had a total nightmare with it for the past 11 months.
The full story is here https://sellercentral.amazon.co.uk/seller-forums/discussions/t/e63f0a7a-9122-4d11-9a62-164025109fb2?postId=b15306bc-e1ff-404f-8d21-9a637556a53e.
But in brief we store stock in Amazon Spain but customer returns were sent back to unauthorised warehouses that we have no access to in other EU countries.
Storage fees and long term storage fees are debited from our account monthly even though neither Amazon or ourselves can get this returned stock removed. Then after 6 months of them trying to sort that out they gave up and told us that we could only sell in Spain, not other EU countries. Meaning there is no EFN system.
Its caused massive problems for us, seller support treats us with absolute disgust (see the link above, their replies are copied there) and just tries to close the case down.
We were told we would be compensated, then they backtracked on that. In 3 weeks It will be a year we've been fighting this, and it's still not resolved.
Anyway, just be warned if you are considering this.
