Declaration of conformity Not accepting
Please help if there is any Amazon support team member I'm in seriously stressed and going round in circles, my listing will be removed by Amazon on the 29th June. I have submitted all of the documents including the declaration of conformity but I got a reply from Amazon.
"Please be informed that currently we are not accepting Certificates of Conformity as a replacement of EU Declaration of Conformity. "
What should I do? I keep getting the same automated message.
Declaration of conformity Not accepting
Please help if there is any Amazon support team member I'm in seriously stressed and going round in circles, my listing will be removed by Amazon on the 29th June. I have submitted all of the documents including the declaration of conformity but I got a reply from Amazon.
"Please be informed that currently we are not accepting Certificates of Conformity as a replacement of EU Declaration of Conformity. "
What should I do? I keep getting the same automated message.
7 replies
Seller_k2X0L9mVRT0pW
You need to tag a mod in for any one from Amazon to even see this.
Seller_zc507pKCTKgN5
@Ezra_Amazon@Spencer_Amazon@Julia_Amazon
Seller_UDykKi3xjcRUd
Hi, does your declaration of conformity document mention the word "certificate" in it?
Manny_Amazon
Hello @Seller_zc507pKCTKgN5,
I'm happy to help look into this but I will need more details about your listing. Please share your compliance case ID that is related to this, and I'll review and provide thoughts.
Regards,
- Manny
Seller_f5cnodyVjLD4S
Hi Alchemy Gifts,
Check your compliance documents have not been issued from one of these Suspended validation labs
