Royal mail 2nd class large letter shipping costs
I have just started using Amazon buy shipping and used to use Royal mail click and drop for all my postage. This is because of the VTR rules which have forced me to use BUY shipping to keep my VTR level. When I use buy shipping and choose CRL 48 the manifest gets passed to my royal mail account and I get charged for the postage through my Royal Mail OBS account. When I select Royal Mail 2nd class postage I cant find how or if I get charged for the postage. My royal OBA account is not showing any charges for this and I cannot find any charges on my amazon account. Anyone have any similar experience with this. I have seen on other discussions that when other sellers (who dont use click and drop) use this method and take the packages to the post offices they cannot scan them. Its as though Amazon generate the label and expect the seller to somehow to pay for the shipping at the post office. Any help here would be great
Royal mail 2nd class large letter shipping costs
I have just started using Amazon buy shipping and used to use Royal mail click and drop for all my postage. This is because of the VTR rules which have forced me to use BUY shipping to keep my VTR level. When I use buy shipping and choose CRL 48 the manifest gets passed to my royal mail account and I get charged for the postage through my Royal Mail OBS account. When I select Royal Mail 2nd class postage I cant find how or if I get charged for the postage. My royal OBA account is not showing any charges for this and I cannot find any charges on my amazon account. Anyone have any similar experience with this. I have seen on other discussions that when other sellers (who dont use click and drop) use this method and take the packages to the post offices they cannot scan them. Its as though Amazon generate the label and expect the seller to somehow to pay for the shipping at the post office. Any help here would be great
3 replies
Seller_ZQyopdiwkUHOZ
If you select Royal Mail 2nd Class then you purchase it through Amazon. I'm not sure where the charges show, but I know you can see them somewhere. Hopefully someone else who does the same will pop along with that info.
Seller_RlZVPg3d6ZUGP
They should show straight away in transaction view under 'payments'
Seller_d8YGbIjNqwFxn
This has been an issue for a long time and don't expect Amazon to fix it.
Amazon assume when you link your Royal Mail account that all your postage will be invoiced by Royal Mail. However this is just not true for 2nd Class postage brought through Amazon.
Amazon will tell you that 2nd Class Post will be invoiced by Royal Mail. Royal Mail will tell you that Amazon should charge you. Royal Mail are correct as it is postage paid and Amazon should be charging for it.
I escalated my case up to the executive leadership team last year and they continued to tell me that Royal Mail should invoice for the 2nd Class Postage. At this point I gave up and unlinked my Royal Mail account in Amazon.
My thread from last year
https://sellercentral-europe.amazon.com/seller-forums/discussions/t/ebd25d42-44ae-4cc4-9f31-3abdd9cfabb7
I know of other sellers who have had the same issue as well....you are doing nothing wrong...it is Amazon.
