Why should I be forced to use a PERSONAL BANK CARD for a Seller Central account? INFURIATING!
Our account is not accessible because of the charge method not being valid in France anymore. It's been fine since the business card was added and all the other countries are fine with the business card.
Amazon help articles are useless suggesting that I contact the bank to see if my card is valid in France. Well of course IT'S VALID!!!
What is wrong with Amazon?
Why do they make us jump through these pointless hoops from time to time?
Why do they intentionally make things more complex than they need to be?
Why should I repay a balance using my personal card which I have now reluctantly added?
How can I remove this card?
Why don't Amazon up their game when it comes to seller support?
So many questions and probably no really valid answers.
We don't even sell in France.
How do I remove it once and for all? We only want to sell in the UK and even that is an unnecessary strain?
Why should I be forced to use a PERSONAL BANK CARD for a Seller Central account? INFURIATING!
Our account is not accessible because of the charge method not being valid in France anymore. It's been fine since the business card was added and all the other countries are fine with the business card.
Amazon help articles are useless suggesting that I contact the bank to see if my card is valid in France. Well of course IT'S VALID!!!
What is wrong with Amazon?
Why do they make us jump through these pointless hoops from time to time?
Why do they intentionally make things more complex than they need to be?
Why should I repay a balance using my personal card which I have now reluctantly added?
How can I remove this card?
Why don't Amazon up their game when it comes to seller support?
So many questions and probably no really valid answers.
We don't even sell in France.
How do I remove it once and for all? We only want to sell in the UK and even that is an unnecessary strain?
1 reply
Christine_Amazon
Hi @Seller_fFylOZ9rejlBH
Let me address your concerns as directly and honestly as I can:
First, I apologize for the inconvenience you're experiencing. You're right - this situation is particularly frustrating, especially since you don't even sell in France.
To address your specific questions:
Regarding the business card issue:
- This is likely related to recent changes in EU payment regulations
- However, you're absolutely right - if the card works in other countries, it should work in France
- About removing France from your account: To remove France marketplace access:
Go to Account Settings > Marketplace Participation
- Deselect France
- Submit the changes
Removing the personal card:
Once the business card issue is resolved, you can remove your personal card
- Go to Payment Methods in Seller Central
- Select 'Remove' next to the personal card
However, you'll need to ensure there's another valid payment method first
Let me know if you have any additional question.
Christine
