Flexible Customer Financing
Hi all - maybe someone can help me understand something I don't see any detail on anywhere:
The Flexible Customer Finance programme (FCF) is a programme that lets your customers "spread the cost of their purchases on goods between £80 and £3000." So I have enabled the feature and it works on some of my ASINS.
But when I look at competitor ASINS I see this feature enabled at much lower price points. (screenshot below)
Clearly this creates a two tier system where sellers in the same category are able to offer enhancements that other cannot? Am I missing something? Has anyone come across this before?
Flexible Customer Financing
Hi all - maybe someone can help me understand something I don't see any detail on anywhere:
The Flexible Customer Finance programme (FCF) is a programme that lets your customers "spread the cost of their purchases on goods between £80 and £3000." So I have enabled the feature and it works on some of my ASINS.
But when I look at competitor ASINS I see this feature enabled at much lower price points. (screenshot below)
Clearly this creates a two tier system where sellers in the same category are able to offer enhancements that other cannot? Am I missing something? Has anyone come across this before?
3 replies
Dougal_Amazon
Hello @Seller_Zovt1x5tinPh5,
My name is Dougal from the Community Manager Team and I would be happy to take a look into this and see where I can assist. First, have you opened a case with Seller Support to ask this question yet? If so, please share that case ID and I can look at more specific detail. If you have not yet opened a case, please do that and then provide that case ID here if you wish and I can review.
Best, Dougal
