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Seller_gN6TAHiRnA38D

Anyone having problems with Codisto?

I use Codisto to sync my inventory between Amazon & Shopify. However there seems to be an overselling problem on Codisto / Amazon. They cant find an issue and now my account is under review.

Has anybody had a similar problem or able to recommend an alternative to Codisto?

834 views
20 replies
Manage Inventory
Tags:Inventory
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user profile
Seller_gN6TAHiRnA38D

Anyone having problems with Codisto?

I use Codisto to sync my inventory between Amazon & Shopify. However there seems to be an overselling problem on Codisto / Amazon. They cant find an issue and now my account is under review.

Has anybody had a similar problem or able to recommend an alternative to Codisto?

Manage Inventory
Tags:Inventory
00
834 views
20 replies
Reply
20 replies
user profile
Seller_PUgTge8LPB8FY
In reply to: Seller_gN6TAHiRnA38D’s post

When you say “an overselling problem”, what exactly do you mean?

00
user profile
Seller_BnqfOH5ahn4zV
In reply to: Seller_gN6TAHiRnA38D’s post

How many times a day does the feed update your inventory.

00
user profile
Seller_ExkX6IN03C3IM
In reply to: Seller_gN6TAHiRnA38D’s post

Do you have your shopify inventory policy set to “Allow customers to purchase this product when it’s out of stock” ?

Otherwise sometimes Amazon has a backlog with inventory updates which can take a while to clear. I see Codisto help page saying “We process and send inventory updates to Amazon in real time but Amazon can take some time to process them at their end.” so the inventory feed should be up to date as long as it’s processed by Amazon.

EDIT: you might also want to read through this: https://asc.codisto.help/hc/en-us/articles/360004735876-How-long-does-it-take-Amazon-to-update-inventory-

00
user profile
Seller_gN6TAHiRnA38D
In reply to: Seller_gN6TAHiRnA38D’s post

Thanks everyone, i have been in touch with Codisto multiple times over the last few weeks, they can see there is an issue and escalate it but then tell me there isnt any reason for it

00
user profile
Seller_vTCC47DVMGUB8
In reply to: Seller_gN6TAHiRnA38D’s post

I do not use Codisto, seems very expensive.

Overselling on Amazon seems to happen ocasionally and I have not worked out why, sometimes stock on our system will be reduced to -1 with the only sales being on Amazon.

This does not happen that often and although we keep checks on our stock levels we tend not to worry if we have 1/2 more than showing on the system, this allows for problems should they arise and at some point we do stock check all items that are we have sold in the past month that are showing as being low / out of stock.

I have put the problem on a list of things not to worry about on Amazon but as it is causing you a problem I would suggest that you reduce your stock levels untill you can get it sorted.

00
user profile
Seller_f5cnodyVjLD4S
In reply to: Seller_gN6TAHiRnA38D’s post

Hi
This seller had the same problem with Codisto, due to not having the correct links.

10
user profile
Seller_gN6TAHiRnA38D
In reply to: Seller_gN6TAHiRnA38D’s post

To be fair to Codisto I have found them brilliant up until this month. Customer service is very good, very pleasant staff. To me its worth every penny as I have a large inventory and it would be impossible to monitor without them

But I think the fault may now be on Amazon! I manually adjusted the inventory levels to zero on the products and they started to sell again :see_no_evil:

00
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user profile
Seller_gN6TAHiRnA38D

Anyone having problems with Codisto?

I use Codisto to sync my inventory between Amazon & Shopify. However there seems to be an overselling problem on Codisto / Amazon. They cant find an issue and now my account is under review.

Has anybody had a similar problem or able to recommend an alternative to Codisto?

834 views
20 replies
Manage Inventory
Tags:Inventory
00
Reply
user profile
Seller_gN6TAHiRnA38D

Anyone having problems with Codisto?

I use Codisto to sync my inventory between Amazon & Shopify. However there seems to be an overselling problem on Codisto / Amazon. They cant find an issue and now my account is under review.

Has anybody had a similar problem or able to recommend an alternative to Codisto?

Manage Inventory
Tags:Inventory
00
834 views
20 replies
Reply
user profile

Anyone having problems with Codisto?

by Seller_gN6TAHiRnA38D

I use Codisto to sync my inventory between Amazon & Shopify. However there seems to be an overselling problem on Codisto / Amazon. They cant find an issue and now my account is under review.

Has anybody had a similar problem or able to recommend an alternative to Codisto?

Manage Inventory
Tags:Inventory
00
834 views
20 replies
Reply
20 replies
20 replies
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user profile
Seller_PUgTge8LPB8FY
In reply to: Seller_gN6TAHiRnA38D’s post

When you say “an overselling problem”, what exactly do you mean?

00
user profile
Seller_BnqfOH5ahn4zV
In reply to: Seller_gN6TAHiRnA38D’s post

How many times a day does the feed update your inventory.

00
user profile
Seller_ExkX6IN03C3IM
In reply to: Seller_gN6TAHiRnA38D’s post

Do you have your shopify inventory policy set to “Allow customers to purchase this product when it’s out of stock” ?

Otherwise sometimes Amazon has a backlog with inventory updates which can take a while to clear. I see Codisto help page saying “We process and send inventory updates to Amazon in real time but Amazon can take some time to process them at their end.” so the inventory feed should be up to date as long as it’s processed by Amazon.

EDIT: you might also want to read through this: https://asc.codisto.help/hc/en-us/articles/360004735876-How-long-does-it-take-Amazon-to-update-inventory-

00
user profile
Seller_gN6TAHiRnA38D
In reply to: Seller_gN6TAHiRnA38D’s post

Thanks everyone, i have been in touch with Codisto multiple times over the last few weeks, they can see there is an issue and escalate it but then tell me there isnt any reason for it

00
user profile
Seller_vTCC47DVMGUB8
In reply to: Seller_gN6TAHiRnA38D’s post

I do not use Codisto, seems very expensive.

Overselling on Amazon seems to happen ocasionally and I have not worked out why, sometimes stock on our system will be reduced to -1 with the only sales being on Amazon.

This does not happen that often and although we keep checks on our stock levels we tend not to worry if we have 1/2 more than showing on the system, this allows for problems should they arise and at some point we do stock check all items that are we have sold in the past month that are showing as being low / out of stock.

I have put the problem on a list of things not to worry about on Amazon but as it is causing you a problem I would suggest that you reduce your stock levels untill you can get it sorted.

00
user profile
Seller_f5cnodyVjLD4S
In reply to: Seller_gN6TAHiRnA38D’s post

Hi
This seller had the same problem with Codisto, due to not having the correct links.

10
user profile
Seller_gN6TAHiRnA38D
In reply to: Seller_gN6TAHiRnA38D’s post

To be fair to Codisto I have found them brilliant up until this month. Customer service is very good, very pleasant staff. To me its worth every penny as I have a large inventory and it would be impossible to monitor without them

But I think the fault may now be on Amazon! I manually adjusted the inventory levels to zero on the products and they started to sell again :see_no_evil:

00
Follow this discussion to be notified of new activity
user profile
Seller_PUgTge8LPB8FY
In reply to: Seller_gN6TAHiRnA38D’s post

When you say “an overselling problem”, what exactly do you mean?

00
user profile
Seller_PUgTge8LPB8FY
In reply to: Seller_gN6TAHiRnA38D’s post

When you say “an overselling problem”, what exactly do you mean?

00
Reply
user profile
Seller_BnqfOH5ahn4zV
In reply to: Seller_gN6TAHiRnA38D’s post

How many times a day does the feed update your inventory.

00
user profile
Seller_BnqfOH5ahn4zV
In reply to: Seller_gN6TAHiRnA38D’s post

How many times a day does the feed update your inventory.

00
Reply
user profile
Seller_ExkX6IN03C3IM
In reply to: Seller_gN6TAHiRnA38D’s post

Do you have your shopify inventory policy set to “Allow customers to purchase this product when it’s out of stock” ?

Otherwise sometimes Amazon has a backlog with inventory updates which can take a while to clear. I see Codisto help page saying “We process and send inventory updates to Amazon in real time but Amazon can take some time to process them at their end.” so the inventory feed should be up to date as long as it’s processed by Amazon.

EDIT: you might also want to read through this: https://asc.codisto.help/hc/en-us/articles/360004735876-How-long-does-it-take-Amazon-to-update-inventory-

00
user profile
Seller_ExkX6IN03C3IM
In reply to: Seller_gN6TAHiRnA38D’s post

Do you have your shopify inventory policy set to “Allow customers to purchase this product when it’s out of stock” ?

Otherwise sometimes Amazon has a backlog with inventory updates which can take a while to clear. I see Codisto help page saying “We process and send inventory updates to Amazon in real time but Amazon can take some time to process them at their end.” so the inventory feed should be up to date as long as it’s processed by Amazon.

EDIT: you might also want to read through this: https://asc.codisto.help/hc/en-us/articles/360004735876-How-long-does-it-take-Amazon-to-update-inventory-

00
Reply
user profile
Seller_gN6TAHiRnA38D
In reply to: Seller_gN6TAHiRnA38D’s post

Thanks everyone, i have been in touch with Codisto multiple times over the last few weeks, they can see there is an issue and escalate it but then tell me there isnt any reason for it

00
user profile
Seller_gN6TAHiRnA38D
In reply to: Seller_gN6TAHiRnA38D’s post

Thanks everyone, i have been in touch with Codisto multiple times over the last few weeks, they can see there is an issue and escalate it but then tell me there isnt any reason for it

00
Reply
user profile
Seller_vTCC47DVMGUB8
In reply to: Seller_gN6TAHiRnA38D’s post

I do not use Codisto, seems very expensive.

Overselling on Amazon seems to happen ocasionally and I have not worked out why, sometimes stock on our system will be reduced to -1 with the only sales being on Amazon.

This does not happen that often and although we keep checks on our stock levels we tend not to worry if we have 1/2 more than showing on the system, this allows for problems should they arise and at some point we do stock check all items that are we have sold in the past month that are showing as being low / out of stock.

I have put the problem on a list of things not to worry about on Amazon but as it is causing you a problem I would suggest that you reduce your stock levels untill you can get it sorted.

00
user profile
Seller_vTCC47DVMGUB8
In reply to: Seller_gN6TAHiRnA38D’s post

I do not use Codisto, seems very expensive.

Overselling on Amazon seems to happen ocasionally and I have not worked out why, sometimes stock on our system will be reduced to -1 with the only sales being on Amazon.

This does not happen that often and although we keep checks on our stock levels we tend not to worry if we have 1/2 more than showing on the system, this allows for problems should they arise and at some point we do stock check all items that are we have sold in the past month that are showing as being low / out of stock.

I have put the problem on a list of things not to worry about on Amazon but as it is causing you a problem I would suggest that you reduce your stock levels untill you can get it sorted.

00
Reply
user profile
Seller_f5cnodyVjLD4S
In reply to: Seller_gN6TAHiRnA38D’s post

Hi
This seller had the same problem with Codisto, due to not having the correct links.

10
user profile
Seller_f5cnodyVjLD4S
In reply to: Seller_gN6TAHiRnA38D’s post

Hi
This seller had the same problem with Codisto, due to not having the correct links.

10
Reply
user profile
Seller_gN6TAHiRnA38D
In reply to: Seller_gN6TAHiRnA38D’s post

To be fair to Codisto I have found them brilliant up until this month. Customer service is very good, very pleasant staff. To me its worth every penny as I have a large inventory and it would be impossible to monitor without them

But I think the fault may now be on Amazon! I manually adjusted the inventory levels to zero on the products and they started to sell again :see_no_evil:

00
user profile
Seller_gN6TAHiRnA38D
In reply to: Seller_gN6TAHiRnA38D’s post

To be fair to Codisto I have found them brilliant up until this month. Customer service is very good, very pleasant staff. To me its worth every penny as I have a large inventory and it would be impossible to monitor without them

But I think the fault may now be on Amazon! I manually adjusted the inventory levels to zero on the products and they started to sell again :see_no_evil:

00
Reply
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