My First and New ASIN Got Malicious Review Attack By Competitors, Amazon Could do Nothing about it !
Hello Great Amazon Team/Jeff,
It's has been over 1 week, and the malicious reviews still up there and the malicious review attack is still on their way, I have provided suffcient evidence for you,but it seems make no sense. It's so disappointing. The manipulators still happy for their attack, because they successfully stopped my ASIN from a good rank. My asin is out of "new product period" now.
I'm a new seller to Amazon and this is my first product. Someone is manipulating the reviews of my ASIN so obviously, I can't believe why no actions was took.
I have provided the proofs MORE THAN a seller could provide. I tried contact Any TEAM that I can contact, but they keep replying the same thing, and DID NOTHING.
The all I want is a equal and fair platform for all sellers. Please help me!
The case ID is 15990520211 Please make sure to check the attachments, because I attached screenshots in the PDF file.
It's been over a week, those manipulators has made some changes, please let me know if there're more you want to know.
Thank you!
My First and New ASIN Got Malicious Review Attack By Competitors, Amazon Could do Nothing about it !
Hello Great Amazon Team/Jeff,
It's has been over 1 week, and the malicious reviews still up there and the malicious review attack is still on their way, I have provided suffcient evidence for you,but it seems make no sense. It's so disappointing. The manipulators still happy for their attack, because they successfully stopped my ASIN from a good rank. My asin is out of "new product period" now.
I'm a new seller to Amazon and this is my first product. Someone is manipulating the reviews of my ASIN so obviously, I can't believe why no actions was took.
I have provided the proofs MORE THAN a seller could provide. I tried contact Any TEAM that I can contact, but they keep replying the same thing, and DID NOTHING.
The all I want is a equal and fair platform for all sellers. Please help me!
The case ID is 15990520211 Please make sure to check the attachments, because I attached screenshots in the PDF file.
It's been over a week, those manipulators has made some changes, please let me know if there're more you want to know.
Thank you!
7 replies
Danny_Amazon
Hello @Seller_rrDCjwfpP1gUa--
Thanks for looking to the forums to surface this experience.
I understand you would like to remove some negative reviews from your ASIN that you suspect to be abusive. To request the removal of a review, please follow the following steps so our team can review the request:
- From the product detail page, find the review in question.
- Click the “Report abuse” link and follow the steps to report the review.
- You can also email community-help@amazon.com and report the review there, though it's important to note you won't receive a response from this alias, though all submissions will be reviewed!
This post from the forums team has some other great details on customer reviews for some further reading!
I appreciate your understanding, and let me know if you have any questions as you progress through this request process, thanks!
