'This SKU is not eligible to use manufacturer barcode for tracking'
We own an Amazon store underneath one brand name. To save the hassle of having multiple Amazon pages per brand, we wanted to list another brand's products we own underneath the first.
I have managed to get the product listed - I had to provide signed evidence of our brands' association through the brands application bit, but now that iv finally got the products live - I am not allowed to ship them into FBA using the manufacturer barcode.
I've spoken with support agents, and I am repeatedly being told that 'After further investigation we have found that, ASIN: 123456 is restricted from using manufacturer barcodes.'
They can't seem to tell me why it's restricted - the item is a board game aimed at ages 10+. But no one can tell me why its restricted.
I don't want to send the product in under an Amazon label as it's additional cost in terms of admin and inconvenience our side - and It's never been a problem before using the manufacturer barcode. All I can think is that It's because I am selling a different brand? (despite the fact that we own that brand too and I have had approval to list the product!)
Can anyone offer any advice to get this fixed? I'm getting so fed up with all these hoops we have to jump through to get products on Amazon nowadays.
'This SKU is not eligible to use manufacturer barcode for tracking'
We own an Amazon store underneath one brand name. To save the hassle of having multiple Amazon pages per brand, we wanted to list another brand's products we own underneath the first.
I have managed to get the product listed - I had to provide signed evidence of our brands' association through the brands application bit, but now that iv finally got the products live - I am not allowed to ship them into FBA using the manufacturer barcode.
I've spoken with support agents, and I am repeatedly being told that 'After further investigation we have found that, ASIN: 123456 is restricted from using manufacturer barcodes.'
They can't seem to tell me why it's restricted - the item is a board game aimed at ages 10+. But no one can tell me why its restricted.
I don't want to send the product in under an Amazon label as it's additional cost in terms of admin and inconvenience our side - and It's never been a problem before using the manufacturer barcode. All I can think is that It's because I am selling a different brand? (despite the fact that we own that brand too and I have had approval to list the product!)
Can anyone offer any advice to get this fixed? I'm getting so fed up with all these hoops we have to jump through to get products on Amazon nowadays.
1 reply
Kai_Amazon
Hi @Seller_rGW6usoRw6l41,
I'm Kai, community manager. Could you please provide your case ID to investigate?
Best,
Kai