Account verification pending 4 months
Please Help! My seller account had been restricted since January 19th after I submitted documents for account verification.
I liquidated my LTD and transitioned to a sole trader, Amazon keeps insisting that I register the liquidator as the point of contact. I have explained that the liquidators are agents of the company and not individuals it is impossible to register them on Amazon. Instead, I have sent the payment team a letter confirming the liquidators' approval for the account to be transferred to me. I also notified the Amazon payment team that the liquidation contract doesn't involve the sale of the Amazon seller account, so I can't provide that information.
No matter how many times I try to explain this, I keep receiving the same automated messages asking for the same information. I haven't been able to get in touch with the payment team, and no one has reached out to offer assistance. This has had a significant impact on my business, as my seller account has been restricted for 4 months now.
Please Help @Sakura_Amazon_ @Maja_Amazon @Sakura_CAM @Julia_Amzn @Ange_Amazon @Simon_Amazon @Spencer_Amazon @Ash_AMZ @Maja_Amazon @Winston_Amazon @Sarah_Amzn
Account verification pending 4 months
Please Help! My seller account had been restricted since January 19th after I submitted documents for account verification.
I liquidated my LTD and transitioned to a sole trader, Amazon keeps insisting that I register the liquidator as the point of contact. I have explained that the liquidators are agents of the company and not individuals it is impossible to register them on Amazon. Instead, I have sent the payment team a letter confirming the liquidators' approval for the account to be transferred to me. I also notified the Amazon payment team that the liquidation contract doesn't involve the sale of the Amazon seller account, so I can't provide that information.
No matter how many times I try to explain this, I keep receiving the same automated messages asking for the same information. I haven't been able to get in touch with the payment team, and no one has reached out to offer assistance. This has had a significant impact on my business, as my seller account has been restricted for 4 months now.
Please Help @Sakura_Amazon_ @Maja_Amazon @Sakura_CAM @Julia_Amzn @Ange_Amazon @Simon_Amazon @Spencer_Amazon @Ash_AMZ @Maja_Amazon @Winston_Amazon @Sarah_Amzn
17 replies
Seller_ZVAz3d5lZuGid
Although you have tagged multiple mods in your post, they have not tagged correctly and so doubt any of them will respond. They need to appear highlighted in blue - you need to start typing the name then select from the dropdown that appears.
eg. @Maja_Amazon @Julia_Amazon @Winston_Amazon
Seller_iXdWPUUKOGmVc
Can someone please help look into this for me?
@Maja_Amazon @Julia_Amzn @Ash_Amazon @Winston_Amazon @Sarah_Amzn
