Invalid Charge Method.
Hello,
This morning, I received a notification regarding an "Invalid charge method", which has resulted in the deactivation of my Seller account. I have been using my company’s debit card as the charge method for over 10 years without any issues.
Despite attempting to update the payment method to my Amazon Prime credit card, I continue to receive the same error message:
"Unable to charge - We are not able to charge your account. Assign a valid charge method to restore full access to your seller account."
As a result, I am currently unable to fulfill pending orders due to the account restrictions. I opened a case and was informed that I need to wait 48 hours for the charge method to be validated after updating.
Has anyone experienced a similar issue or have any suggestions on what I can do in the meantime? Any advice would be greatly appreciated.
Thank you!
Invalid Charge Method.
Hello,
This morning, I received a notification regarding an "Invalid charge method", which has resulted in the deactivation of my Seller account. I have been using my company’s debit card as the charge method for over 10 years without any issues.
Despite attempting to update the payment method to my Amazon Prime credit card, I continue to receive the same error message:
"Unable to charge - We are not able to charge your account. Assign a valid charge method to restore full access to your seller account."
As a result, I am currently unable to fulfill pending orders due to the account restrictions. I opened a case and was informed that I need to wait 48 hours for the charge method to be validated after updating.
Has anyone experienced a similar issue or have any suggestions on what I can do in the meantime? Any advice would be greatly appreciated.
Thank you!
