Loss of a Shipment Sent to the Amazon Fulfillment Center
Hello,
My shipment with the ID FBA15K0BR0JB has been lost. I originally sent it in February, and it has now been five months. Despite calling and chatting with support many times, I have not received any response. All that has been done is opening multiple cases, but unfortunately, none of them have been answered.
I had initially communicated under case ID 10946935642. I was asked many questions, and I provided complete answers along with all necessary documents. The shipment was sent via UPS, and I have proof of delivery and all other relevant documentation, yet I still haven’t received any update.
Because of this ongoing issue, I am reaching out to ask if there is anyone who has experienced this before or anyone who can assist me in resolving it.
@Angie_Amazon@Roberto_Amazon@Spencer_Amazon@Sarah_Amzn@Julia_Amzn
Thank you in advance for your HELP.
Loss of a Shipment Sent to the Amazon Fulfillment Center
Hello,
My shipment with the ID FBA15K0BR0JB has been lost. I originally sent it in February, and it has now been five months. Despite calling and chatting with support many times, I have not received any response. All that has been done is opening multiple cases, but unfortunately, none of them have been answered.
I had initially communicated under case ID 10946935642. I was asked many questions, and I provided complete answers along with all necessary documents. The shipment was sent via UPS, and I have proof of delivery and all other relevant documentation, yet I still haven’t received any update.
Because of this ongoing issue, I am reaching out to ask if there is anyone who has experienced this before or anyone who can assist me in resolving it.
@Angie_Amazon@Roberto_Amazon@Spencer_Amazon@Sarah_Amzn@Julia_Amzn
Thank you in advance for your HELP.
