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Seller_5xutytqgpIdzS

Locked out of my account

Hello,

I'm writing this under a friend's login. I cannot log into my account and the instructions provided by Seller Central are not possible to follow due to not being able to access my account.

I cannot reset my password, I'm not provided the option to click "did not receive code," and I've sent 10 help desk tickets all of which repeat the same response. HELP please!

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2 replies
Tags:Account Health
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Seller_5xutytqgpIdzS

Locked out of my account

Hello,

I'm writing this under a friend's login. I cannot log into my account and the instructions provided by Seller Central are not possible to follow due to not being able to access my account.

I cannot reset my password, I'm not provided the option to click "did not receive code," and I've sent 10 help desk tickets all of which repeat the same response. HELP please!

Tags:Account Health
00
8 views
2 replies
Reply
2 replies
user profile
Stevie_Amazon

Hi there @Seller_5xutytqgpIdzS,

In order for you to regain access to your account, I suggest contacting customer support so they can troubleshoot and potentially reset your login information. Alternatively, you can utilize the forgot password tool on the login screen.

Stevie

00
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Seller_5xutytqgpIdzS

Locked out of my account

Hello,

I'm writing this under a friend's login. I cannot log into my account and the instructions provided by Seller Central are not possible to follow due to not being able to access my account.

I cannot reset my password, I'm not provided the option to click "did not receive code," and I've sent 10 help desk tickets all of which repeat the same response. HELP please!

8 views
2 replies
Tags:Account Health
00
Reply
user profile
Seller_5xutytqgpIdzS

Locked out of my account

Hello,

I'm writing this under a friend's login. I cannot log into my account and the instructions provided by Seller Central are not possible to follow due to not being able to access my account.

I cannot reset my password, I'm not provided the option to click "did not receive code," and I've sent 10 help desk tickets all of which repeat the same response. HELP please!

Tags:Account Health
00
8 views
2 replies
Reply
user profile

Locked out of my account

by Seller_5xutytqgpIdzS

Hello,

I'm writing this under a friend's login. I cannot log into my account and the instructions provided by Seller Central are not possible to follow due to not being able to access my account.

I cannot reset my password, I'm not provided the option to click "did not receive code," and I've sent 10 help desk tickets all of which repeat the same response. HELP please!

Tags:Account Health
00
8 views
2 replies
Reply
2 replies
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Stevie_Amazon

Hi there @Seller_5xutytqgpIdzS,

In order for you to regain access to your account, I suggest contacting customer support so they can troubleshoot and potentially reset your login information. Alternatively, you can utilize the forgot password tool on the login screen.

Stevie

00
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Seller_J46Ruz3VzvWCV

user profile
Seller_5xutytqgpIdzS
I'm writing this under a friend's login.
View post

Well that's not a good idea. If you logged in using your own machine his account will soon be suspended as "Related.

Try this link if you haven't - https://sellercentral.amazon.com/cu/help/contact-us. It bypasses login

10
user profile
Seller_J46Ruz3VzvWCV

user profile
Seller_5xutytqgpIdzS
I'm writing this under a friend's login.
View post

Well that's not a good idea. If you logged in using your own machine his account will soon be suspended as "Related.

Try this link if you haven't - https://sellercentral.amazon.com/cu/help/contact-us. It bypasses login

10
Reply
user profile
Stevie_Amazon

Hi there @Seller_5xutytqgpIdzS,

In order for you to regain access to your account, I suggest contacting customer support so they can troubleshoot and potentially reset your login information. Alternatively, you can utilize the forgot password tool on the login screen.

Stevie

00
user profile
Stevie_Amazon

Hi there @Seller_5xutytqgpIdzS,

In order for you to regain access to your account, I suggest contacting customer support so they can troubleshoot and potentially reset your login information. Alternatively, you can utilize the forgot password tool on the login screen.

Stevie

00
Reply
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