Locked out of my account

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_5xutytqgpIdzS

Locked out of my account

Hello,

I'm writing this under a friend's login. I cannot log into my account and the instructions provided by Seller Central are not possible to follow due to not being able to access my account.

I cannot reset my password, I'm not provided the option to click "did not receive code," and I've sent 10 help desk tickets all of which repeat the same response. HELP please!

8 views
2 replies
Tags:Account Health
00
Reply
2 replies
user profile
Stevie_Amazon

Hi there @Seller_5xutytqgpIdzS,

In order for you to regain access to your account, I suggest contacting customer support so they can troubleshoot and potentially reset your login information. Alternatively, you can utilize the forgot password tool on the login screen.

Stevie

00
Follow this discussion to be notified of new activity