Tracking issues showing correctly on the one hand but critically when needed they are not
We have learnt that the tracking we provided at dispatch has not shown up in the Amazon system, which has negatively affected us. However, our metrics for VTR are 100%, which is somewhat confusing.
Please kindly review this for us.
11091150012
11091121142
@Ezra_Amazon @Spencer_Amazon @JiAlex_Amazon
Tracking issues showing correctly on the one hand but critically when needed they are not
We have learnt that the tracking we provided at dispatch has not shown up in the Amazon system, which has negatively affected us. However, our metrics for VTR are 100%, which is somewhat confusing.
Please kindly review this for us.
11091150012
11091121142
@Ezra_Amazon @Spencer_Amazon @JiAlex_Amazon
1 reply
Ezra_Amazon
Hi @Seller_znTeHti2qvorY
I've located your other posts at:
Reaching out for help from Moderators
Amazon support from someone based at the HEAD OFFICE.
Please keep all updates in one thread. This helps us maintain better organization. Closing this one as duplication.
Regards, Ezra
