Proof Documents to submit for denied Sourcing Cost as a manufacturer
Amazon recently introduced a new feature called "Managing Sourcing Cost" to handle the reimbursement for inventory that has been damaged or lost in their warehouses. After submitting a claim for sourcing costs, we received rejections. In two instances, Amazon requested proof of documentation. As the manufacturer of our products, we provided invoices, but our claims were denied again. Can anyone advise on the specific documents we should upload to have the sourcing cost approved?
Proof Documents to submit for denied Sourcing Cost as a manufacturer
Amazon recently introduced a new feature called "Managing Sourcing Cost" to handle the reimbursement for inventory that has been damaged or lost in their warehouses. After submitting a claim for sourcing costs, we received rejections. In two instances, Amazon requested proof of documentation. As the manufacturer of our products, we provided invoices, but our claims were denied again. Can anyone advise on the specific documents we should upload to have the sourcing cost approved?
1 reply
Ezra_Amazon
Hey @Seller_Si6cVUxetn5nf,
Even if you’re the manufacturer, the invoice you provide needs to include key details like the product info, quantity, unit cost, and buyer/seller info.
If you’re unsure whether your document meets the requirements, you can find the full list of accepted formats and what each invoice should include on the Managing Sourcing Cost help page.
Hope that helps!
Ezra
