Not Authorized” Access Error – Need Urgent Help
Hi Sellers and Amazon Support,
I’m encountering a serious issue when trying to access my Amazon Seller Central account. Every time I log in, I receive the following message:
Not Authorized – You do not have access to merchant A39Q5DAXTC117G. Please pick a different merchant or marketplace.”
🛑 I’m completely locked out of my seller account and cannot manage any listings, orders, or account settings.
🕒 This started on June 15, 2025, and I’ve tried the following:
Switching accounts
Clearing browser cache
Trying multiple devices and browsers
Nothing has worked so far.
Has anyone else experienced this issue?
I need urgent help or guidance on how to fix or escalate this. If this is a system bug or linked to a suspension or permission change, please advise the proper steps.
Thank you in advance

Not Authorized” Access Error – Need Urgent Help
Hi Sellers and Amazon Support,
I’m encountering a serious issue when trying to access my Amazon Seller Central account. Every time I log in, I receive the following message:
Not Authorized – You do not have access to merchant A39Q5DAXTC117G. Please pick a different merchant or marketplace.”
🛑 I’m completely locked out of my seller account and cannot manage any listings, orders, or account settings.
🕒 This started on June 15, 2025, and I’ve tried the following:
Switching accounts
Clearing browser cache
Trying multiple devices and browsers
Nothing has worked so far.
Has anyone else experienced this issue?
I need urgent help or guidance on how to fix or escalate this. If this is a system bug or linked to a suspension or permission change, please advise the proper steps.
Thank you in advance
