Recommended pack group shipment saving
Has anyone found a way to track the savings from shipping to the FC in the recommended pack groups? It isn't appearing on the savings tile as detailed in the help pages.
I have asked Seller Support but they didn't understand the question.
Recommended pack group shipment saving
Has anyone found a way to track the savings from shipping to the FC in the recommended pack groups? It isn't appearing on the savings tile as detailed in the help pages.
I have asked Seller Support but they didn't understand the question.
22 replies
Roberto_Amazon
Hello! @Seller_i38MVIJDH23AY
Thank you for using the Forums. I understand this can be confusing, and we have observed similar feedback from other members here.
To verify the discount applications, go through the Reports Repository.
Go to Seller Central Payments > Reports Repository and download the report for these periods, you will see FBA fees (Column X) appear as '0' for certain orders during discount processing periods where these incentives were applied as discounts.
Hope this helps.
Roberto
Roberto_Amazon
@Seller_3wd6FdPdrE7ru @Seller_i38MVIJDH23AY
Hello! The team has shared the following :
"We've identified a technical issue that has impacted how fee incentives and shipment statuses display on the Amazon recommended packing method incentive report.
We're working to resolve this issue as quickly as possible and will notify you once the report is fixed and made live on the "Track your savings" tool.
In the meantime, shipments that meet program criteria will continue to be eligible for FBA fee discounts. We apologize for any confusion and appreciate your patience."
Thanks for the patience.
Roberto
