How to delete your account
I want to delete my account but Amazon haven't let me do so. They keep just deactivating it rather than deleting it. Every time i talk to someone i just get and automated response. Is there no way to call someone to resolve this issue?
I get told I have to reactivate the account in order to close it. I did this then they charged my £23 without reason and then they just deactivated it again
It's incredibly frustrating that you can't just talk to someone that can just shut your account down for you. You just keep being moved from team to team and no one wants to actually help you
How to delete your account
I want to delete my account but Amazon haven't let me do so. They keep just deactivating it rather than deleting it. Every time i talk to someone i just get and automated response. Is there no way to call someone to resolve this issue?
I get told I have to reactivate the account in order to close it. I did this then they charged my £23 without reason and then they just deactivated it again
It's incredibly frustrating that you can't just talk to someone that can just shut your account down for you. You just keep being moved from team to team and no one wants to actually help you
10 replies
Seller_ZJhFeE3tNKzfh
I don't think the account is deleted though - just closed.
Seller_ZVAz3d5lZuGid
You cannot close an account that is deactivated for any reason. So, you do need to have an active account, and then you can close it.
Seller_K8edOfPu9HEmN
Amazon is the same as the Hotel California.
You can checkout any time you like but can never leave.
Seller_AFZa8aPPXhBn8
why your account is deactivated? if your account is deactivated for a reason, for example you broke some rules ?
Abella_Amazon
Hello @Seller_TwybjDGmE6r4a,
This is Abella from Amazon to help you. From the above post I understand that you are concerned about account deactivation.
Thank you @Seller_ZVAz3d5lZuGid, @Seller_ZJhFeE3tNKzfh, as correctly informed, a deactivated account cannot be closed. You must first complete the reactivation process.
However, for better understanding of the issue, I would request you to share the first performance notification that you received from the team.
Once I have this information, I'll be better equipped to guide you through potential solutions or next steps.
If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.
Regards,
Abella.
