Hi everyone,

We’ve recently had one of our ASINs suppressed due to the main image being flagged for including "packaging or brand/swing tags," which Amazon stated is not permitted for the product type.

The product is a gift set, and the branded packaging shown in the image is part of the retail product, sold and delivered to customers exactly as pictured.

We reached out to Seller Support via chat and requested a manual review, but unfortunately, the case was still rejected without clear justification.

Case IDs: 11237955432 and 11240004662 for reference.

We’re aware that Amazon’s image guidelines – especially around apparel/accessories and branded presentation – can be somewhat vague and inconsistently enforced, particularly for items sold as gift sets.

Has anyone else dealt with similar issues around gift packaging or branded elements in main images for accessories? Would appreciate any insights or escalation tips.

Thanks in advance.