My brand has been tampered with, but customer service only refuses. I hope someone can help me!
My brand has been maliciously modified by other sellers, which has led to complaints from buyers about my product and seriously affected my sales on Amazon. I went to Amazon customer service to appeal, but they only shirk responsibility. Amazon is a big company, why can't they help sellers solve these problems well！
Complaint ID: 10424362532
Case id：10420019402
My brand has been tampered with, but customer service only refuses. I hope someone can help me!
My brand has been maliciously modified by other sellers, which has led to complaints from buyers about my product and seriously affected my sales on Amazon. I went to Amazon customer service to appeal, but they only shirk responsibility. Amazon is a big company, why can't they help sellers solve these problems well！
Complaint ID: 10424362532
Case id：10420019402
1 reply
Sarah_Amzn
Hello @Seller_ggcGOz0z2anRV,
Welcome to the Forums!
I'm Sarah from Amazon.
Did you manage to resolve the issue with the brand status of your account?
Kind regards,
Sarah.
