Dear Amazon Support,
I am reaching out to seek clarification regarding the sale of products containing "Turkey Tail" as an ingredient on Amazon. Despite our best efforts to comply with Amazon's policies, including providing all necessary safety data sheets (SDS) and successfully passing the compliance dashboard verification, we were informed that:
"The sale of unregistered novel food is prohibited on Amazon. Further information can be found here: link to catalog novel food
However, we have noticed that several other sellers have been consistently selling products containing "Turkey Tail" on Amazon for a long time. Here are a few examples:
https://www.amazon.co.uk/s?k=turkey+tail+mushroom+powder&crid=SSGAOJV6M34U&sprefix=Turkey+Tail%2Caps%2C110&ref=nb_sb_ss_pltr-sample-20_4_11
https://www.amazon.co.uk/Organic-Mushroom-Polysaccharides-Immune-Vegan/dp/B09B1781RX?th=1
https://www.amazon.co.uk/Organic-Mushroom-Polysaccharides-Immune-Vegan/dp/B09B1781RX/
https://www.amazon.co.uk/Turkey-Mushroom-Capsules-Pack-60/dp/B0CBQJVW59/
We are confused about how these products are allowed to be sold while our compliant product was rejected. Could you please provide further clarification on why these products are permitted on the platform and what steps we can take to ensure our product meets Amazon's standards? We are committed to complying with all regulations and would appreciate any guidance you can offer.
Thank you for your assistance.
Best regards,
Dear Amazon Support,
I am reaching out to seek clarification regarding the sale of products containing "Turkey Tail" as an ingredient on Amazon. Despite our best efforts to comply with Amazon's policies, including providing all necessary safety data sheets (SDS) and successfully passing the compliance dashboard verification, we were informed that:
"The sale of unregistered novel food is prohibited on Amazon. Further information can be found here: link to catalog novel food
However, we have noticed that several other sellers have been consistently selling products containing "Turkey Tail" on Amazon for a long time. Here are a few examples:
https://www.amazon.co.uk/s?k=turkey+tail+mushroom+powder&crid=SSGAOJV6M34U&sprefix=Turkey+Tail%2Caps%2C110&ref=nb_sb_ss_pltr-sample-20_4_11
https://www.amazon.co.uk/Organic-Mushroom-Polysaccharides-Immune-Vegan/dp/B09B1781RX?th=1
https://www.amazon.co.uk/Organic-Mushroom-Polysaccharides-Immune-Vegan/dp/B09B1781RX/
https://www.amazon.co.uk/Turkey-Mushroom-Capsules-Pack-60/dp/B0CBQJVW59/
We are confused about how these products are allowed to be sold while our compliant product was rejected. Could you please provide further clarification on why these products are permitted on the platform and what steps we can take to ensure our product meets Amazon's standards? We are committed to complying with all regulations and would appreciate any guidance you can offer.
Thank you for your assistance.
Best regards,
"Turkey Tail"
Just when you thought you heard it all, something new comes up to surprise you!!
Hello @Seller_FSFhaFWAUMzla,
Here Simon from Amazon.
I understand you have been in contact with our Seller Support in regards to this topic.
Would you mind sharing a Case ID?
I'll see if I can help.
Best,
Simon
Dear Amazon Support,
I am reaching out to seek clarification regarding the sale of products containing "Turkey Tail" as an ingredient on Amazon. Despite our best efforts to comply with Amazon's policies, including providing all necessary safety data sheets (SDS) and successfully passing the compliance dashboard verification, we were informed that:
"The sale of unregistered novel food is prohibited on Amazon. Further information can be found here: link to catalog novel food
However, we have noticed that several other sellers have been consistently selling products containing "Turkey Tail" on Amazon for a long time. Here are a few examples:
https://www.amazon.co.uk/s?k=turkey+tail+mushroom+powder&crid=SSGAOJV6M34U&sprefix=Turkey+Tail%2Caps%2C110&ref=nb_sb_ss_pltr-sample-20_4_11
https://www.amazon.co.uk/Organic-Mushroom-Polysaccharides-Immune-Vegan/dp/B09B1781RX?th=1
https://www.amazon.co.uk/Organic-Mushroom-Polysaccharides-Immune-Vegan/dp/B09B1781RX/
https://www.amazon.co.uk/Turkey-Mushroom-Capsules-Pack-60/dp/B0CBQJVW59/
We are confused about how these products are allowed to be sold while our compliant product was rejected. Could you please provide further clarification on why these products are permitted on the platform and what steps we can take to ensure our product meets Amazon's standards? We are committed to complying with all regulations and would appreciate any guidance you can offer.
Thank you for your assistance.
Best regards,
Dear Amazon Support,
I am reaching out to seek clarification regarding the sale of products containing "Turkey Tail" as an ingredient on Amazon. Despite our best efforts to comply with Amazon's policies, including providing all necessary safety data sheets (SDS) and successfully passing the compliance dashboard verification, we were informed that:
"The sale of unregistered novel food is prohibited on Amazon. Further information can be found here: link to catalog novel food
However, we have noticed that several other sellers have been consistently selling products containing "Turkey Tail" on Amazon for a long time. Here are a few examples:
https://www.amazon.co.uk/s?k=turkey+tail+mushroom+powder&crid=SSGAOJV6M34U&sprefix=Turkey+Tail%2Caps%2C110&ref=nb_sb_ss_pltr-sample-20_4_11
https://www.amazon.co.uk/Organic-Mushroom-Polysaccharides-Immune-Vegan/dp/B09B1781RX?th=1
https://www.amazon.co.uk/Organic-Mushroom-Polysaccharides-Immune-Vegan/dp/B09B1781RX/
https://www.amazon.co.uk/Turkey-Mushroom-Capsules-Pack-60/dp/B0CBQJVW59/
We are confused about how these products are allowed to be sold while our compliant product was rejected. Could you please provide further clarification on why these products are permitted on the platform and what steps we can take to ensure our product meets Amazon's standards? We are committed to complying with all regulations and would appreciate any guidance you can offer.
Thank you for your assistance.
Best regards,
Dear Amazon Support,
I am reaching out to seek clarification regarding the sale of products containing "Turkey Tail" as an ingredient on Amazon. Despite our best efforts to comply with Amazon's policies, including providing all necessary safety data sheets (SDS) and successfully passing the compliance dashboard verification, we were informed that:
"The sale of unregistered novel food is prohibited on Amazon. Further information can be found here: link to catalog novel food
However, we have noticed that several other sellers have been consistently selling products containing "Turkey Tail" on Amazon for a long time. Here are a few examples:
https://www.amazon.co.uk/s?k=turkey+tail+mushroom+powder&crid=SSGAOJV6M34U&sprefix=Turkey+Tail%2Caps%2C110&ref=nb_sb_ss_pltr-sample-20_4_11
https://www.amazon.co.uk/Organic-Mushroom-Polysaccharides-Immune-Vegan/dp/B09B1781RX?th=1
https://www.amazon.co.uk/Organic-Mushroom-Polysaccharides-Immune-Vegan/dp/B09B1781RX/
https://www.amazon.co.uk/Turkey-Mushroom-Capsules-Pack-60/dp/B0CBQJVW59/
We are confused about how these products are allowed to be sold while our compliant product was rejected. Could you please provide further clarification on why these products are permitted on the platform and what steps we can take to ensure our product meets Amazon's standards? We are committed to complying with all regulations and would appreciate any guidance you can offer.
Thank you for your assistance.
Best regards,
"Turkey Tail"
Just when you thought you heard it all, something new comes up to surprise you!!
Hello @Seller_FSFhaFWAUMzla,
Here Simon from Amazon.
I understand you have been in contact with our Seller Support in regards to this topic.
Would you mind sharing a Case ID?
I'll see if I can help.
Best,
Simon
"Turkey Tail"
Just when you thought you heard it all, something new comes up to surprise you!!
"Turkey Tail"
Just when you thought you heard it all, something new comes up to surprise you!!
Hello @Seller_FSFhaFWAUMzla,
Here Simon from Amazon.
I understand you have been in contact with our Seller Support in regards to this topic.
Would you mind sharing a Case ID?
I'll see if I can help.
Best,
Simon
Hello @Seller_FSFhaFWAUMzla,
Here Simon from Amazon.
I understand you have been in contact with our Seller Support in regards to this topic.
Would you mind sharing a Case ID?
I'll see if I can help.
Best,
Simon