Seller services.
I am finding this side of amazon quite frustrating.
I wanted to set up an account to use the seller services app. But the log in seems to bring me through to the seller portal. I log in and get my OTP and everything but when I select my region ( which I am approved for ) I am then told I have invalid credentials to view the page. So I kind of looked around and tried to find a way to solve this issue. I have like zero response from Amazon. It is a closed loop because the seller dashboard also says I have a deactivated account.
I looked at things to solve this, but by adding a payment method it just meant that they took money off me as if I was to be selling products using their seller dashboard but I don't want that I was just directed in there from looking at why I cant seem to get my dashboard on the seller services validated. But taking the money has not solved the problem. I just have the money taken, I have a seller account I dont want, and I still cannot use the seller services aspect I have signed up for. I just want to fit cameras, doorbells, Tv Etc. I do not want to sell anything.
Every time I open a ticket, it sends and it says someone will get back to me, but then I get an email saying that due to my account being deactivated the ticket have been closed.
Its pretty frustrating. I just dont know what to do, I feel like I am in limbo and I am at a complete loss.
Seller services.
I am finding this side of amazon quite frustrating.
I wanted to set up an account to use the seller services app. But the log in seems to bring me through to the seller portal. I log in and get my OTP and everything but when I select my region ( which I am approved for ) I am then told I have invalid credentials to view the page. So I kind of looked around and tried to find a way to solve this issue. I have like zero response from Amazon. It is a closed loop because the seller dashboard also says I have a deactivated account.
I looked at things to solve this, but by adding a payment method it just meant that they took money off me as if I was to be selling products using their seller dashboard but I don't want that I was just directed in there from looking at why I cant seem to get my dashboard on the seller services validated. But taking the money has not solved the problem. I just have the money taken, I have a seller account I dont want, and I still cannot use the seller services aspect I have signed up for. I just want to fit cameras, doorbells, Tv Etc. I do not want to sell anything.
Every time I open a ticket, it sends and it says someone will get back to me, but then I get an email saying that due to my account being deactivated the ticket have been closed.
Its pretty frustrating. I just dont know what to do, I feel like I am in limbo and I am at a complete loss.
4 replies
Seller_EkGoiphKgUnUI
I think since youve not had any sort of response by the 47 other people who have read this, that none of us have any idea what you're talking about. Ive tried to have a little look on Google to see what this "Seller Services" thing is you're talking about, where apparently you can " fit cameras, doorbells, Tv Etc" but I cant find anything like what you mention.
I may be mistaken, but Amazon only sells physical (or digital) products to customers, and Ive never heard of it being used to sell a third party service.
I think the best thing you could do, is to go to whoever/wherever you heard about this third party service offering, and get the info from them.
The Amazon Seller App on apple/android, is entirely for the use of product sellers on the platform and links to our Seller Central. I cant find any other "Seller Services" app relating to a different service function for the platform.
Seller_4XZrl7isjt4Xg
Some of your comments ARE confusing.
Basically are you a seller or a buyer??
@Seller_EkGoiphKgUnUI answered this ...
However, you then said ...
Maybe you meant "find" instead of "fit?"
OTHERWISE ...to use the "Amazon Seller" app ... instead of the "Amazon Shopping" app for buyers ...
You should be using the same account you sell/post with.
If you set up another seller account:
- Did you complete verification/setup (since you say it's deactivated)
- Note: This can cause you a suspension later for Related Accounts
