Please help with my Germany Buy box!!! Urgent!
Dear Amazon team,
We urgently need help with our Buy Box issue. We have tried all the methods but it still doesn’t work.
There is no shopping cart button for all products on the Germany site.First, I need to make sure my account is eligible for the Buy Box.
1. All our products are shipped by FBA.
2. Our products are reasonably priced and lower than similar competitors.
3. Our products are in new condition and in stock.
4. Our listings are of good quality.
5. Our links have added brand links and are eligible for UPC exemption.
Since last month, all my listings are missing the Buy Box.
All my products are shipped by Amazon FBA, which meets the necessary conditions for Buy Box eligibility. How can I get the Buy Box/Featured products back?Have these Asins in Germany been submitted to the relevant team for review?
Here are a few ASINs I'm having issues with:
B0F5WFR56W
B0DJXKT111
B0DN64T9SG
B0DMP4QXM2
B0F6BW5PCB
B0DHV9DLRD
B0DNJLDL4S
B0F6XN2CC6
B0DPHMNH77
B0F3CV2H4L
B0DNYQKNWS
B0F5W95DFT
B0F299XCZF
B0DRYGK17B
B0FCYFB59Z
B0F6YFYNRG
B0F62RT59T
B0FCLY3BLS
B0DMZVCBQ4
B0DPZJFTDD
B0F4XJXLMC
B0F633LV35
B0FCM2SFPP
B0DPX7W4G2
B0F8J18PX6
B0F62VQ5X1
B0DMFDL81W
B0DHWZP74V
Thanks for your support!
Best Regards,
@amazon spencer
Please help with my Germany Buy box!!! Urgent!
Dear Amazon team,
We urgently need help with our Buy Box issue. We have tried all the methods but it still doesn’t work.
There is no shopping cart button for all products on the Germany site.First, I need to make sure my account is eligible for the Buy Box.
1. All our products are shipped by FBA.
2. Our products are reasonably priced and lower than similar competitors.
3. Our products are in new condition and in stock.
4. Our listings are of good quality.
5. Our links have added brand links and are eligible for UPC exemption.
Since last month, all my listings are missing the Buy Box.
All my products are shipped by Amazon FBA, which meets the necessary conditions for Buy Box eligibility. How can I get the Buy Box/Featured products back?Have these Asins in Germany been submitted to the relevant team for review?
Here are a few ASINs I'm having issues with:
B0F5WFR56W
B0DJXKT111
B0DN64T9SG
B0DMP4QXM2
B0F6BW5PCB
B0DHV9DLRD
B0DNJLDL4S
B0F6XN2CC6
B0DPHMNH77
B0F3CV2H4L
B0DNYQKNWS
B0F5W95DFT
B0F299XCZF
B0DRYGK17B
B0FCYFB59Z
B0F6YFYNRG
B0F62RT59T
B0FCLY3BLS
B0DMZVCBQ4
B0DPZJFTDD
B0F4XJXLMC
B0F633LV35
B0FCM2SFPP
B0DPX7W4G2
B0F8J18PX6
B0F62VQ5X1
B0DMFDL81W
B0DHWZP74V
Thanks for your support!
Best Regards,
@amazon spencer
2 replies
Seller_ZVAz3d5lZuGid
First of all, this is NOT 'Amazon team' - simply a forum of other sellers, and none of us have access to your account. Secondly, for UK marketplace there is a dedicated thread to report loss of Buy Box ASINs - search for 'Buy Box MEGATHREAD'. Thirdly, should this not be reported on the .de forum, as related to Germany ?.....and next, your tag for @Spencer_Amazonwill not be seen as not highlighted in blue. You need to start typing the name then select from the dropdown - as I have.
Kai_Amazon
Hi @Seller_z7wSNWwglfrjU, I‘m Kai, one of the community managers here on the seller forums, and I'd love to help with your Buy Box issues.
Have you contact to Seller Support ? If so, could you please provide your case ID?
To find out if any of your items are eligible for the Featured Offer, follow these steps:
1. On Seller Central, go to the Manage Your Inventory page and click Preferences.
2. Select Eligible for Featured Offer and, at the bottom of the page, click Save Changes.
The column Eligible for Featured Offer will show the status of each of your offers.
Best,
Kai
