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Seller_CuGdfOWAPld52

No longer have Premium A+ content access

I used to have Premium A+ access through the A+ content builder. We had a brand story and all of the perks of building out Premium A+ content for all ASINs. I tried submitting new content for one of our current listings (that already has Premium A+ content), and whenever I submit it, I get a notification saying I don't have access to Premium A+ content. How do I get access granted to my account again?

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Seller_CuGdfOWAPld52

No longer have Premium A+ content access

I used to have Premium A+ access through the A+ content builder. We had a brand story and all of the perks of building out Premium A+ content for all ASINs. I tried submitting new content for one of our current listings (that already has Premium A+ content), and whenever I submit it, I get a notification saying I don't have access to Premium A+ content. How do I get access granted to my account again?

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Michelle_Amazon

Hello @Seller_CuGdfOWAPld52 and @Seller_mkqDP8y1uuJMM,

Do you have a case ID you can provide me from Seller Support so I can take a look? If you have not created a case yet, please start by contacting Seller Support and provide me with the case ID after they have completed their investigation.

Thanks,

Michelle

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Seller_CuGdfOWAPld52

No longer have Premium A+ content access

I used to have Premium A+ access through the A+ content builder. We had a brand story and all of the perks of building out Premium A+ content for all ASINs. I tried submitting new content for one of our current listings (that already has Premium A+ content), and whenever I submit it, I get a notification saying I don't have access to Premium A+ content. How do I get access granted to my account again?

27 views
3 replies
00
Reply
user profile
Seller_CuGdfOWAPld52

No longer have Premium A+ content access

I used to have Premium A+ access through the A+ content builder. We had a brand story and all of the perks of building out Premium A+ content for all ASINs. I tried submitting new content for one of our current listings (that already has Premium A+ content), and whenever I submit it, I get a notification saying I don't have access to Premium A+ content. How do I get access granted to my account again?

00
27 views
3 replies
Reply
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No longer have Premium A+ content access

by Seller_CuGdfOWAPld52

I used to have Premium A+ access through the A+ content builder. We had a brand story and all of the perks of building out Premium A+ content for all ASINs. I tried submitting new content for one of our current listings (that already has Premium A+ content), and whenever I submit it, I get a notification saying I don't have access to Premium A+ content. How do I get access granted to my account again?

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Michelle_Amazon

Hello @Seller_CuGdfOWAPld52 and @Seller_mkqDP8y1uuJMM,

Do you have a case ID you can provide me from Seller Support so I can take a look? If you have not created a case yet, please start by contacting Seller Support and provide me with the case ID after they have completed their investigation.

Thanks,

Michelle

00
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user profile
Michelle_Amazon

Hello @Seller_CuGdfOWAPld52 and @Seller_mkqDP8y1uuJMM,

Do you have a case ID you can provide me from Seller Support so I can take a look? If you have not created a case yet, please start by contacting Seller Support and provide me with the case ID after they have completed their investigation.

Thanks,

Michelle

00
user profile
Michelle_Amazon

Hello @Seller_CuGdfOWAPld52 and @Seller_mkqDP8y1uuJMM,

Do you have a case ID you can provide me from Seller Support so I can take a look? If you have not created a case yet, please start by contacting Seller Support and provide me with the case ID after they have completed their investigation.

Thanks,

Michelle

00
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