No longer have Premium A+ content access
I used to have Premium A+ access through the A+ content builder. We had a brand story and all of the perks of building out Premium A+ content for all ASINs. I tried submitting new content for one of our current listings (that already has Premium A+ content), and whenever I submit it, I get a notification saying I don't have access to Premium A+ content. How do I get access granted to my account again?
No longer have Premium A+ content access
I used to have Premium A+ access through the A+ content builder. We had a brand story and all of the perks of building out Premium A+ content for all ASINs. I tried submitting new content for one of our current listings (that already has Premium A+ content), and whenever I submit it, I get a notification saying I don't have access to Premium A+ content. How do I get access granted to my account again?
3 replies
Seller_mkqDP8y1uuJMM
I also am facing the same issue. Did you get a solution yet?
Michelle_Amazon
Hello @Seller_CuGdfOWAPld52 and @Seller_mkqDP8y1uuJMM,
Do you have a case ID you can provide me from Seller Support so I can take a look? If you have not created a case yet, please start by contacting Seller Support and provide me with the case ID after they have completed their investigation.
Thanks,
Michelle