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Seller_4ZXiTO1ItxYar

Amazon systems not allowing banking update

Don't know how many others have experienced this. Amazon has asked us to update banking but when we click on any of the options: add bank account, manage or assign an account we get sent to an authorization screen that says an authorization has been sent to my phone. If the code comes there is nowhere to enter it. There is no link in the message with the code and no place on the authenticate screen for the code.

For this reason we are unable to do the very things Amazon is telling us to do. Not the first time for this and other issues similar to this. The problem is I can waster an incredible amount of time. And I mean 30 + hours trying to get someone to fix the problem but no luck....

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Seller_4ZXiTO1ItxYar

Amazon systems not allowing banking update

Don't know how many others have experienced this. Amazon has asked us to update banking but when we click on any of the options: add bank account, manage or assign an account we get sent to an authorization screen that says an authorization has been sent to my phone. If the code comes there is nowhere to enter it. There is no link in the message with the code and no place on the authenticate screen for the code.

For this reason we are unable to do the very things Amazon is telling us to do. Not the first time for this and other issues similar to this. The problem is I can waster an incredible amount of time. And I mean 30 + hours trying to get someone to fix the problem but no luck....

Tags:Bank account
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Sarah_Amzn

Hello @Seller_4ZXiTO1ItxYar,

This is Sarah with Amazon.

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Seller_4ZXiTO1ItxYar
And I mean 30 + hours trying to get someone to fix the problem but no luck....
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Could you please share the Case ID so I can take a look?

Best regards,

Sarah.

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Seller_4ZXiTO1ItxYar

Amazon systems not allowing banking update

Don't know how many others have experienced this. Amazon has asked us to update banking but when we click on any of the options: add bank account, manage or assign an account we get sent to an authorization screen that says an authorization has been sent to my phone. If the code comes there is nowhere to enter it. There is no link in the message with the code and no place on the authenticate screen for the code.

For this reason we are unable to do the very things Amazon is telling us to do. Not the first time for this and other issues similar to this. The problem is I can waster an incredible amount of time. And I mean 30 + hours trying to get someone to fix the problem but no luck....

10 views
2 replies
Tags:Bank account
00
Reply
user profile
Seller_4ZXiTO1ItxYar

Amazon systems not allowing banking update

Don't know how many others have experienced this. Amazon has asked us to update banking but when we click on any of the options: add bank account, manage or assign an account we get sent to an authorization screen that says an authorization has been sent to my phone. If the code comes there is nowhere to enter it. There is no link in the message with the code and no place on the authenticate screen for the code.

For this reason we are unable to do the very things Amazon is telling us to do. Not the first time for this and other issues similar to this. The problem is I can waster an incredible amount of time. And I mean 30 + hours trying to get someone to fix the problem but no luck....

Tags:Bank account
00
10 views
2 replies
Reply
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Amazon systems not allowing banking update

by Seller_4ZXiTO1ItxYar

Don't know how many others have experienced this. Amazon has asked us to update banking but when we click on any of the options: add bank account, manage or assign an account we get sent to an authorization screen that says an authorization has been sent to my phone. If the code comes there is nowhere to enter it. There is no link in the message with the code and no place on the authenticate screen for the code.

For this reason we are unable to do the very things Amazon is telling us to do. Not the first time for this and other issues similar to this. The problem is I can waster an incredible amount of time. And I mean 30 + hours trying to get someone to fix the problem but no luck....

Tags:Bank account
00
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2 replies
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Sarah_Amzn

Hello @Seller_4ZXiTO1ItxYar,

This is Sarah with Amazon.

user profile
Seller_4ZXiTO1ItxYar
And I mean 30 + hours trying to get someone to fix the problem but no luck....
View post

Could you please share the Case ID so I can take a look?

Best regards,

Sarah.

00
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user profile
Sarah_Amzn

Hello @Seller_4ZXiTO1ItxYar,

This is Sarah with Amazon.

user profile
Seller_4ZXiTO1ItxYar
And I mean 30 + hours trying to get someone to fix the problem but no luck....
View post

Could you please share the Case ID so I can take a look?

Best regards,

Sarah.

00
user profile
Sarah_Amzn

Hello @Seller_4ZXiTO1ItxYar,

This is Sarah with Amazon.

user profile
Seller_4ZXiTO1ItxYar
And I mean 30 + hours trying to get someone to fix the problem but no luck....
View post

Could you please share the Case ID so I can take a look?

Best regards,

Sarah.

00
Reply
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