Hello @Seller_9iMlE1mNhVDPS,

Thank you for posting your concerns with your account deactivation.

Seller_9iMlE1mNhVDPS

I am a new seller, I have listed 3 items by mistake now my account is deactivated, I applied for an appeal but in request asked me to provide the listed product invoices. my response is I have fulfilled the listing by Amazon but have not ordered the product yet so how I can reactivate my account back.

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Since you mentioned there were 3 listings created by mistake. This does sound like there may be a concern of authenticity for the products listed. I want to clarify if you have fulfilled any orders for these or if they were just added to the inventory?

Seller_7LrAV0m5llaI7

You'll have to provide the information that Amazon requires in their performance notification. If you've listed the product, it is intent to sell, so you would either have an wholesale distributor invoice for the product or an authorization letter from the brand owner to sell.

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As mentioned by @Seller_7LrAV0m5llaI7, simply listing a product does show an intent to sell as the only difference is a 1 versus a 0 for quantity. We do require invoices that meet our requirement listed in our responsible sourcing help page found in seller central.

If you did not fulfill any orders for these products, you will typically need to fill out the questionnaire when clicking on the appeal option in the account health page. If eligible we should be able to accept invoices from the supplier and product type you intend to sell moving forward.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.