August Seller Fee Invoices
Has anyone else not received all their Seller Fee Invoices for August? I have only received "Grattan PLC" to 31st August....
August Seller Fee Invoices
Has anyone else not received all their Seller Fee Invoices for August? I have only received "Grattan PLC" to 31st August....
20 replies
Seller_76AUwmqvSyRIM
No, not yet.
When it comes to Amazon doing stuff that sellers need, patience is a virtue or you’ll go crazy!
Seller_8pu1BcITpOjUp
they can take up to the 15th of the month to get all the invoices for the previous month
Seller_MT8rt0A2OpbCx
With Mr Bezos wanting to establish fulfilment centres on other planets, Amazon's timescales vary massively depending on which planet they are currently considering. A day could be a Martian day or a day on Saturn.
Another possible reason is the change from being invoiced from Luxemburg to U.K. and the VAT implications. You can imagine the discussions about how to implement the change:
"How do we apply U.K. VAT to customer's invoices?"
"Thank you so much for your question. It would give me the greatest pleasure in attempting to find the answer to your most important ...........................etc."
"It is absolutely my pleasure to be asking the question and the opportunity to hear your most wise...............etc."
By the time they get the platitudes out of the way, it will be 2025 and still not got to the question.
Seller_GmTPbk3yDYEry
I have received none of them. I usually get them by 7th or 8th at the latest. I've just created a case about it.
Seller_Y9fFZ8oEs17ES
I have just received an answer from seller support on this and they have admitted there is an issue with the invoices for August and should be resolved by the 15th and to go back to them if they have not been received by that date.
Seller_qAUjq9O2D4wfb
Hello, invoices were created but they were created incompletely. For August, only 2 days of invoices were created, not 31 days. (August 1 and 2, the rest are not there). Is there anyone who has this kind of problem?
Seller_tRuvBEHDedp4q
Have today received my fees invoice - but its just a one line total with no breakdown on dates.
There is also no Credit Note invoice for the fees on items that were refunded.
Is there is no breakdown, its impossible to see if the invoice for fees total is correct and includes the fee refunds or not.
Sakura_Amazon_
Hello Sellers,
After contacting relevant Partner Team I can confirm that there was an issue with the invoices.
Here I am sharing their message:
Dear Sellers, We regret to inform you that we were unable to generate your invoice for FBA storage fees for the month of August due to a technical issue. We are working to resolve this issue, and we will update you once we can provide the August storage fees invoice. You should receive your regular FBA storage fees invoice for September and subsequent months as usual. Thank you for your understanding.