I asked UPS(partner carrier) to intercept my inbound shipments, products were not sent back to me but sent to Lexington KY, how to get my products back?
We noticed a few wrong products in the shipment after it was shipped out by ups. Then we call ups to return them back. Ups interceptted successfully but the packages were not send back to my address but send to Lexington KY. I know it is the ups account hulder address after confirmed with ups. Now how can I get the products back to my address? Amazon let me to ask UPS and UPS let me ask Amazon. Is the address amazon FC?
I asked UPS(partner carrier) to intercept my inbound shipments, products were not sent back to me but sent to Lexington KY, how to get my products back?
We noticed a few wrong products in the shipment after it was shipped out by ups. Then we call ups to return them back. Ups interceptted successfully but the packages were not send back to my address but send to Lexington KY. I know it is the ups account hulder address after confirmed with ups. Now how can I get the products back to my address? Amazon let me to ask UPS and UPS let me ask Amazon. Is the address amazon FC?
7 replies
Dominic_Amazon
Hi @Seller_SdqXtrqkHPsFh,
Dominic from Amazon here, happy to try to help. Can you please provide me with the Shipment ID? I would also need some additional information as I don't fully understand the question.
Best,
Dominic
