Missing Shipping & Buyer Info in FBM Order via SP API
hi,
I've developed an app on Amazon Seller Center and have been receiving orders from my Amazon Store through the SP API. Unfortunately, I'm facing an issue that, the shipping and buyer information is missing from the SP API Order response. I've searched the SP API documentation, but haven't found a solution. If anyone has insights into this problem, I'd greatly appreciate your guidance.
I'm using the FBM order process.
Missing Shipping & Buyer Info in FBM Order via SP API
hi,
I've developed an app on Amazon Seller Center and have been receiving orders from my Amazon Store through the SP API. Unfortunately, I'm facing an issue that, the shipping and buyer information is missing from the SP API Order response. I've searched the SP API documentation, but haven't found a solution. If anyone has insights into this problem, I'd greatly appreciate your guidance.
I'm using the FBM order process.
2 replies
Simon_Amazon
Hello @Seller_tzd9ysQRfEKvt,
Here Simon from Amazon, happy to try to help.
Have you already checked Learn more about the SP-API Migration?
If your question is still unanswered you could try to contact the Support team by clicking on the link at the bottom of the help page.
Best,
Simon
Seller_pjGVkC95qm8LJ
Hi,
We are having the same issue where we are unable to gain PII from Amazon when receiving orders through the SP API - what do we do to resolve this?
Have you managed to resolve this issue?
Thanks,
