Lost Buy box Featured offer as very low competitive price
Amazon has taken away the buy box on my product, saying that the competitive price to regain featured offer is £3.94. Is this a joke? I sell the product FBA, and at the price of £3.94, even if I got the product for free, would still lose money. This must be some error from Amazon's automated systems, but seller support is never any help. I currently sell the product for £7.71, which is still cheap for the product.my case id:12178406492.
Anyone ca help?@Kai_Amazon
Lost Buy box Featured offer as very low competitive price
Amazon has taken away the buy box on my product, saying that the competitive price to regain featured offer is £3.94. Is this a joke? I sell the product FBA, and at the price of £3.94, even if I got the product for free, would still lose money. This must be some error from Amazon's automated systems, but seller support is never any help. I currently sell the product for £7.71, which is still cheap for the product.my case id:12178406492.
Anyone ca help?@Kai_Amazon
0 replies
Seller_IkcIvgxfpIiHJ
@Julia_Amazon @Spencer_Amazon @JiAlex_Amazon @Ash_Amazon @Ezra_Amazon @Sarah_Amzn @Simon_Amazon @Kai_Amazon
Since this low competitive price,we already lost buy box, my orders have dropped to zero. I was supposed to push this listing to be BS1, but now my ranking is terrible. Please help me fix this as soon as possible. Thank you!
Seller_ZVAz3d5lZuGid
@Seller_IkcIvgxfpIiHJ Forum mod Kai will not see your post as his name not highlighted in blue - you need to select from the dropdown. eg. @Kai_Amazon. Also, many of those others you have tagged have not been active on the forum for months. @JiAlex_Amazon is OK.
Seller_n14TaUw4i3BdW
Same situation with our product that has over 4200 reviews. This situation feels comparable to asking Nike or Adidas to match the price of unbranded shoes imported from China. It ignores branding, packaging, compliance costs, and fulfillment structure.
I am not sure what Amazon is trying to do but it is ruing our business. The seller ''support'' only replies that the system found ''our'' product for £2.71 and the only option for us is to match this price. Absolute JOKE! No wonder why people are leaving Amazon and spending their money to grow own stores.
....
Michelle_Amazon
Hello @Seller_IkcIvgxfpIiHJ
Thanks for reaching out. I have reviewed your case and can confirm that you know have the Featured Offer.
Wishing you the best in your sales!
Michelle
