New Listing for Guinness Gift Hamper Marked Inactive – Help Needed
Hi,
I set up a new product listing for a Guinness Gift Hamper, and everything was fine, so I've sent 400 units into FBA... however it suddenly was automatically marked as inactive. When I click on "Fix Listing," I’m met with the following message:
Request selling approval for policy compliance
Reason: Product requires approval to sell.
When I then click on "Request Approval," I receive this message:
We are not accepting applications to sell:
Other rp_3p_offer in New, Used, Refurbished, Collectible condition(s)
Other Grocery category in Used, Refurbished, Collectible condition(s)
This is a brand-new product, no one else has it. We have bought the Guinness stock in an above board fashion and there is no restriction on us reselling it.
Has anyone encountered this issue before, especially with gift hampers in the Grocery category? Any advice would be much appreciated.
Thanks in advance,
Ryan
New Listing for Guinness Gift Hamper Marked Inactive – Help Needed
Hi,
I set up a new product listing for a Guinness Gift Hamper, and everything was fine, so I've sent 400 units into FBA... however it suddenly was automatically marked as inactive. When I click on "Fix Listing," I’m met with the following message:
Request selling approval for policy compliance
Reason: Product requires approval to sell.
When I then click on "Request Approval," I receive this message:
We are not accepting applications to sell:
Other rp_3p_offer in New, Used, Refurbished, Collectible condition(s)
Other Grocery category in Used, Refurbished, Collectible condition(s)
This is a brand-new product, no one else has it. We have bought the Guinness stock in an above board fashion and there is no restriction on us reselling it.
Has anyone encountered this issue before, especially with gift hampers in the Grocery category? Any advice would be much appreciated.
Thanks in advance,
Ryan
6 replies
Seller_pN85kOWeIZUbC
@Jona_Amazon hopefully you can help me understand the problem! Thank you
Jona_Amazon
Hi @Seller_pN85kOWeIZUbC,
I have just reviewed the case ID that you have shared. Looks like the ASIN is in the process of being reinstated.
You have mentioned that the FBM offer is still missing. This could be because the reinstatement may take up 2 business days to be completed.
Please let me know after the 2 business days have past, if you are still encountering the issue with the FBM listing, or if it has been reinstated in the meantime as well.
Best,
Jona
