Your account has been deactivated
I got this message last 25 in April, since that day the account is deactivated and the review is Status: Our evaluation is in progress.
anyone had this issue and got it fixed?
how long take this verification?
It would be very helpful for everyone, thanks.
We have taken this measure because we became aware of activity on your account that is not in compliance with our policies. We require that sellers act fairly and honestly on Amazon to ensure a safe buying and selling experience. All sellers must provide accurate information to Amazon and our customers at all times. To learn more about our Seller Code of Conduct, go to: https://sellercentral-europe.amazon.com/help/hub/reference/G1801
Remember: it’s the responsibility of each Amazon seller to ensure they are compliant with all applicable laws and you should seek professional advice if you are unsure of your obligations.
How do I reactivate my account?
To reactivate your account, submit the following information:
-
Confirmation of the country of establishment of your business - this is the country in which your legal entity is incorporated or you are resident if you are a private individual;
-
An explanation of why the country of your Merchant Business Address does not, or has not, reflected your country of establishment, https://sellercentral.amazon.de/sw/SSR/BusinessKYCInfo/spaDashboard/;
-
Any documentary evidence supporting the above explanation.
Submit this information by clicking “Reactivate your account” on the banner at the top of your “Account Health” page and following the instructions provided: https://sellercentral-europe.amazon.com /performance/dashboard
Your account has been deactivated
I got this message last 25 in April, since that day the account is deactivated and the review is Status: Our evaluation is in progress.
anyone had this issue and got it fixed?
how long take this verification?
It would be very helpful for everyone, thanks.
We have taken this measure because we became aware of activity on your account that is not in compliance with our policies. We require that sellers act fairly and honestly on Amazon to ensure a safe buying and selling experience. All sellers must provide accurate information to Amazon and our customers at all times. To learn more about our Seller Code of Conduct, go to: https://sellercentral-europe.amazon.com/help/hub/reference/G1801
Remember: it’s the responsibility of each Amazon seller to ensure they are compliant with all applicable laws and you should seek professional advice if you are unsure of your obligations.
How do I reactivate my account?
To reactivate your account, submit the following information:
-
Confirmation of the country of establishment of your business - this is the country in which your legal entity is incorporated or you are resident if you are a private individual;
-
An explanation of why the country of your Merchant Business Address does not, or has not, reflected your country of establishment, https://sellercentral.amazon.de/sw/SSR/BusinessKYCInfo/spaDashboard/;
-
Any documentary evidence supporting the above explanation.
Submit this information by clicking “Reactivate your account” on the banner at the top of your “Account Health” page and following the instructions provided: https://sellercentral-europe.amazon.com /performance/dashboard
2 replies
Seller_7VbclcPFFRTnc
Judging on the reports on the other thread with same issue, you have to provide the info they’ve asked for and wait out their compliance checks
I believe that 1 seller at least on that long thread you’ve already posted on, has now been reactivated this week so hopefully not too long to wait