AMZ emails charging my credit card but never an explanation or order#
Hi all, just got an email from AMZ that they are charging my CC 16.07. Went to the statements site and I can't see what this is for besides "Amount collected from product price, shipping, taxes...." etc.
They never tell what the transaction # is. Why they are charging the credit card, which I verified with my bank statement.
2 replies
Atlas_Amazon
Hello @Seller_wM0nLLkM8WJfx
Thank you so much for reaching out in the Forums. I am engaging a Community Manager to review this situation further.
Best,
Atlas
Charly_Amazon
Hello @Seller_wM0nLLkM8WJfx
Thank you for your contacting us and your message on this forum.
I was reviewing your account and saw that negative balance at one point of -$16.07 but I was not able to locate an actual charge being made in your statements or credit card charges.
If that actually happened, can you tell me the exact date so I can follow up ?
Thank you again,
Charly_Amazon
