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Seller_wM0nLLkM8WJfx

AMZ emails charging my credit card but never an explanation or order#

Hi all, just got an email from AMZ that they are charging my CC 16.07. Went to the statements site and I can't see what this is for besides "Amount collected from product price, shipping, taxes...." etc.

They never tell what the transaction # is. Why they are charging the credit card, which I verified with my bank statement.

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Account Health
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Seller_wM0nLLkM8WJfx

AMZ emails charging my credit card but never an explanation or order#

Hi all, just got an email from AMZ that they are charging my CC 16.07. Went to the statements site and I can't see what this is for besides "Amount collected from product price, shipping, taxes...." etc.

They never tell what the transaction # is. Why they are charging the credit card, which I verified with my bank statement.

img
Account Health
Tags:Account Health
10
17 views
2 replies
Reply
2 replies
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Atlas_Amazon
In reply to: Seller_wM0nLLkM8WJfx’s post

Hello @Seller_wM0nLLkM8WJfx

Thank you so much for reaching out in the Forums. I am engaging a Community Manager to review this situation further.

Best,

Atlas

00
user profile
Charly_Amazon
In reply to: Seller_wM0nLLkM8WJfx’s post

Hello @Seller_wM0nLLkM8WJfx

Thank you for your contacting us and your message on this forum.

I was reviewing your account and saw that negative balance at one point of -$16.07 but I was not able to locate an actual charge being made in your statements or credit card charges.

If that actually happened, can you tell me the exact date so I can follow up ?

Thank you again,

Charly_Amazon

00
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Seller_wM0nLLkM8WJfx

AMZ emails charging my credit card but never an explanation or order#

Hi all, just got an email from AMZ that they are charging my CC 16.07. Went to the statements site and I can't see what this is for besides "Amount collected from product price, shipping, taxes...." etc.

They never tell what the transaction # is. Why they are charging the credit card, which I verified with my bank statement.

img
17 views
2 replies
Account Health
Tags:Account Health
10
Reply
user profile
Seller_wM0nLLkM8WJfx

AMZ emails charging my credit card but never an explanation or order#

Hi all, just got an email from AMZ that they are charging my CC 16.07. Went to the statements site and I can't see what this is for besides "Amount collected from product price, shipping, taxes...." etc.

They never tell what the transaction # is. Why they are charging the credit card, which I verified with my bank statement.

img
Account Health
Tags:Account Health
10
17 views
2 replies
Reply
user profile

AMZ emails charging my credit card but never an explanation or order#

by Seller_wM0nLLkM8WJfx

Hi all, just got an email from AMZ that they are charging my CC 16.07. Went to the statements site and I can't see what this is for besides "Amount collected from product price, shipping, taxes...." etc.

They never tell what the transaction # is. Why they are charging the credit card, which I verified with my bank statement.

img
Account Health
Tags:Account Health
10
17 views
2 replies
Reply
2 replies
2 replies
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Atlas_Amazon
In reply to: Seller_wM0nLLkM8WJfx’s post

Hello @Seller_wM0nLLkM8WJfx

Thank you so much for reaching out in the Forums. I am engaging a Community Manager to review this situation further.

Best,

Atlas

00
user profile
Charly_Amazon
In reply to: Seller_wM0nLLkM8WJfx’s post

Hello @Seller_wM0nLLkM8WJfx

Thank you for your contacting us and your message on this forum.

I was reviewing your account and saw that negative balance at one point of -$16.07 but I was not able to locate an actual charge being made in your statements or credit card charges.

If that actually happened, can you tell me the exact date so I can follow up ?

Thank you again,

Charly_Amazon

00
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user profile
Atlas_Amazon
In reply to: Seller_wM0nLLkM8WJfx’s post

Hello @Seller_wM0nLLkM8WJfx

Thank you so much for reaching out in the Forums. I am engaging a Community Manager to review this situation further.

Best,

Atlas

00
user profile
Atlas_Amazon
In reply to: Seller_wM0nLLkM8WJfx’s post

Hello @Seller_wM0nLLkM8WJfx

Thank you so much for reaching out in the Forums. I am engaging a Community Manager to review this situation further.

Best,

Atlas

00
Reply
user profile
Charly_Amazon
In reply to: Seller_wM0nLLkM8WJfx’s post

Hello @Seller_wM0nLLkM8WJfx

Thank you for your contacting us and your message on this forum.

I was reviewing your account and saw that negative balance at one point of -$16.07 but I was not able to locate an actual charge being made in your statements or credit card charges.

If that actually happened, can you tell me the exact date so I can follow up ?

Thank you again,

Charly_Amazon

00
user profile
Charly_Amazon
In reply to: Seller_wM0nLLkM8WJfx’s post

Hello @Seller_wM0nLLkM8WJfx

Thank you for your contacting us and your message on this forum.

I was reviewing your account and saw that negative balance at one point of -$16.07 but I was not able to locate an actual charge being made in your statements or credit card charges.

If that actually happened, can you tell me the exact date so I can follow up ?

Thank you again,

Charly_Amazon

00
Reply
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