New seller verification
Dear THRILLERS,
This is Harjot from Amazon’s Account Health Support team.
I am responding to your question regarding Account. I would like to assist you with your questions and help you to reactivate your account. You will need to submit the information requested on 18 March 2022.
Please upload the document listed below in the Settings section of Seller Central:
https://sellercentral-europe.amazon.com/hz/sc/account-information
It is important that the document is easy to read. The information on the document should also match the information entered in Seller Central.
– A scanned copy of a certified bank letter for the primary contact person/beneficial owner M U Bha**i . The document must meet all the criteria listed below:
- Dated within the last 180 days.
- Signed AND stamped by the bank.
- Shows the bank name or logo.
- Shows the account holder’s name, residential address, and bank account number.
The document must be in one of our supported languages. The supported languages are English, Chinese, Dutch, German, Italian, Spanish, Swedish, French, Turkish, Polish, Portuguese, Arabic, Hindi, Tamil, Vietnamese, Thai, and Japanese. If the original document is not in a supported language, please provide a copy of both the original document and a certified translation.
Additionally , the information you entered on Seller Central does not match the documents you submitted/the information available on Public Registers.
Business and contact information:
– The Country/Region of Incorporation currently entered in Seller Central does not match the information shown on the CERTIFICATE OF INCORPORATION that you have provided.
To update business and contact information in Seller Central, please follow the below steps:
- Go to the “Identity information” section of Seller Central.
https://sellercentral-europe.amazon.com/sw/SSR/BusinessKYCInfo/spaDashboard - Expand the field labelled Business and contact information .
- Follow the prompts to amend the information.
- Click “Submit for verification”.
If you do not upload this document within 60 days, we will be unable to prevent the suspension of your Amazon Payments UK (APUK) account.
Once we have received this document and updated information , we will continue with your verification.
If you have any questions, you can contact us at any time, by clicking the link below and selecting “Your Account” and then “Account Verification”:
http://sellercentral.amazon.co.uk/gp/contact-us/contact-amazon-form.html
You can view your account performance at ---- or select Account Health on the home screen of the Amazon seller app on your iOS or Android device. Your Account Health shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
Thank you for selling with Amazon.
Harjot S.
MORE WAYS TO GET HELP:
Visit our seller forums for help from other -----
To contact us again about this issue, please use the Contact Us form in Seller Central using the following link:-----
Please note: this e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.
PLEASE HELP ME OUT OF IT OR CALL ME BECAUSE I DID’NT UNDERSTAND THIS EMAIL I WANT AMAZON TO CALL ME SO I CAN UNDERSTAND CLEARLY WHAT THEY WANT ME TO VERIFY, HERE’S MY NUMBER (+447915634536)
New seller verification
Dear THRILLERS,
This is Harjot from Amazon’s Account Health Support team.
I am responding to your question regarding Account. I would like to assist you with your questions and help you to reactivate your account. You will need to submit the information requested on 18 March 2022.
Please upload the document listed below in the Settings section of Seller Central:
https://sellercentral-europe.amazon.com/hz/sc/account-information
It is important that the document is easy to read. The information on the document should also match the information entered in Seller Central.
– A scanned copy of a certified bank letter for the primary contact person/beneficial owner M U Bha**i . The document must meet all the criteria listed below:
- Dated within the last 180 days.
- Signed AND stamped by the bank.
- Shows the bank name or logo.
- Shows the account holder’s name, residential address, and bank account number.
The document must be in one of our supported languages. The supported languages are English, Chinese, Dutch, German, Italian, Spanish, Swedish, French, Turkish, Polish, Portuguese, Arabic, Hindi, Tamil, Vietnamese, Thai, and Japanese. If the original document is not in a supported language, please provide a copy of both the original document and a certified translation.
Additionally , the information you entered on Seller Central does not match the documents you submitted/the information available on Public Registers.
Business and contact information:
– The Country/Region of Incorporation currently entered in Seller Central does not match the information shown on the CERTIFICATE OF INCORPORATION that you have provided.
To update business and contact information in Seller Central, please follow the below steps:
- Go to the “Identity information” section of Seller Central.
https://sellercentral-europe.amazon.com/sw/SSR/BusinessKYCInfo/spaDashboard - Expand the field labelled Business and contact information .
- Follow the prompts to amend the information.
- Click “Submit for verification”.
If you do not upload this document within 60 days, we will be unable to prevent the suspension of your Amazon Payments UK (APUK) account.
Once we have received this document and updated information , we will continue with your verification.
If you have any questions, you can contact us at any time, by clicking the link below and selecting “Your Account” and then “Account Verification”:
http://sellercentral.amazon.co.uk/gp/contact-us/contact-amazon-form.html
You can view your account performance at ---- or select Account Health on the home screen of the Amazon seller app on your iOS or Android device. Your Account Health shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
Thank you for selling with Amazon.
Harjot S.
MORE WAYS TO GET HELP:
Visit our seller forums for help from other -----
To contact us again about this issue, please use the Contact Us form in Seller Central using the following link:-----
Please note: this e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.
PLEASE HELP ME OUT OF IT OR CALL ME BECAUSE I DID’NT UNDERSTAND THIS EMAIL I WANT AMAZON TO CALL ME SO I CAN UNDERSTAND CLEARLY WHAT THEY WANT ME TO VERIFY, HERE’S MY NUMBER (+447915634536)
1 reply
Seller_esvgLzKXw2YAl
This is an Amazon seller forum, you won’t get an answer from Amazon directly.
You need to remove your phone number from the post and any other personal details.
However, what they want from you, is clearly explained in the email.
They want:
– A scanned copy of a certified bank letter for the primary contact person/beneficial owner M U Bha**i . The document must meet all the criteria listed below:
- Dated within the last 180 days.
- Signed AND stamped by the bank.
- Shows the bank name or logo.
- Shows the account holder’s name, residential address, and bank account number.
This is because:
Additionally , the information you entered on Seller Central does not match the documents you submitted/the information available on Public Registers.
Business and contact information:
– The Country/Region of Incorporation currently entered in Seller Central does not match the information shown on the CERTIFICATE OF INCORPORATION that you have provided.
