Hi everyone,

I recently opened my Amazon Seller account just a few days ago, and I’m suddenly facing a confusing and stressful situation.

Out of nowhere, I received 9 emails all at once from Amazon, starting with:

“Your Selling on Amazon account is undergoing a legal entity transfer”, saying I’ve been identified as the new legal entity and need to complete verification.

the following emails say, each separate and sent at once:

-Payments suspended – credit card update needed

-Your bank account has been updated successfully

-And then 6 more emails in different languages.

Now when I try to log into my account, it says “invalid charge method”, and any page I click (help, settings, anything) just leads to an error page!

it specifically says:

"This page isn’t working

sellercentral.amazon.co.uk redirected you too many times.

ERR_TOO_MANY_REDIRECTS"

and the URL always ends up on: https://sellercentral.amazon.co.uk/mario/compliance/legal-entity-change/regional

Has anyone experienced this? What should I do? I have deleted my cookies but that hasnt made a difference, i have also tried logging in from other devices

Any help or advice would be greatly appreciated 🙏

*note: i've only managed to succeed in reaching the forum page by somehow opening the US page