Is it normal that it took more than 20 days for XLP1 warehouse to receive the shipment?
I sent the goods to XLP1 warehouse on June 26 through a logistics company. Then the warehouse issued a POD for signing. Unfortunately, the status of the shipment has been in transit until now, and there is no update at all. I asked Amazon seller support, and they told me that they can't do anything but can only wait for the warehouse to update the status or start the investigation 90 days after the shipment was created. It's really outrageous. Friends, do you have any constructive suggestions or methods?
Is it normal that it took more than 20 days for XLP1 warehouse to receive the shipment?
I sent the goods to XLP1 warehouse on June 26 through a logistics company. Then the warehouse issued a POD for signing. Unfortunately, the status of the shipment has been in transit until now, and there is no update at all. I asked Amazon seller support, and they told me that they can't do anything but can only wait for the warehouse to update the status or start the investigation 90 days after the shipment was created. It's really outrageous. Friends, do you have any constructive suggestions or methods?
1 reply
Christine_Amazon
Hi @Seller_LyncM2H5kG1iR
Usually takes 2 to 30 days. In some cases, it will take up to 60 days.
You can track the status of your shipment in the Shipping Queue with the status cycling through in Transit, Delivered, Checked in, Receiving and finally closed. To learn more, go to Reconcile your shipment.
Let me know if you have any additional concerns or questions.
Christine.
