Missing DPD Prime Buy Shipping VAT Invoices
@Spencer_Amazon I am tearing what little hair I have left out here. Case id. 10852715482
I opened this case in February for these missing VAT invoices and they have just got back to me and said they are all there. I have 4 transactions on the November 2024 invoice when there should be over 4000 and no December invoice at all. It is a legal requirement to provide a VAT invoice within 30 days of a request! I really do not see how I can make it any simpler for "seller support" to get them to understand.
The only option that I can see now, if you are unable to assist, is legal action.
I just don't know what else to do.
Missing DPD Prime Buy Shipping VAT Invoices
@Spencer_Amazon I am tearing what little hair I have left out here. Case id. 10852715482
I opened this case in February for these missing VAT invoices and they have just got back to me and said they are all there. I have 4 transactions on the November 2024 invoice when there should be over 4000 and no December invoice at all. It is a legal requirement to provide a VAT invoice within 30 days of a request! I really do not see how I can make it any simpler for "seller support" to get them to understand.
The only option that I can see now, if you are unable to assist, is legal action.
I just don't know what else to do.
1 reply
Seller_fsSDdjI8sdIjl
@Spencer_Amazonplease try to get through to someone who can actually help
