Urgent help needed: No buy box for new seller
Hi everyone....
I am a new seller and just launched a new listing that using FBA, but I just found that the listing doesn't have buy box! This is really depressing since I can't run PPC ads for it to get more impression so that I can get my first order. Even the vouchers I created can't be see directly. I have already tried to lower the price in order to obtain the buy box, and tried to contact the Seller Support about this issue (Case ID: 11384898972), nothing work. I don't know what should I do now. Does anyone have any idea how long it will take for the buy box to kick in? Can someone help or give some guide to me? I don't want to lose the crucial early days.
Urgent help needed: No buy box for new seller
Hi everyone....
I am a new seller and just launched a new listing that using FBA, but I just found that the listing doesn't have buy box! This is really depressing since I can't run PPC ads for it to get more impression so that I can get my first order. Even the vouchers I created can't be see directly. I have already tried to lower the price in order to obtain the buy box, and tried to contact the Seller Support about this issue (Case ID: 11384898972), nothing work. I don't know what should I do now. Does anyone have any idea how long it will take for the buy box to kick in? Can someone help or give some guide to me? I don't want to lose the crucial early days.
4 replies
Seller_c3vMzkAUvVPRM
@Spencer_AmazonPlease help! I just found that you have a thread specifically for Buy Box issues, but all of them cannot perform any actions.
The ASINs are: B0FGNB43MC, B0FG3HHP5B, B0FG36LRJ4
Thank you so much!
Seller_HmXs9Pk97Wcpt
What is the price of your item? Amazon will often supress the buy box if your price is too high. This is inline with Amazon's fair pricing policy which looks at other/similar ASINs and their price, as well same/similar products outside the Amazon marketplace.
Seller_Fg2fqaWOnEtha
As far as I know, new sellers aren't eligible for the Buy Box right away, it's an Amazon policy that applies to everyone.
