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Seller_FzYxqnSoia90P

FBA shipment stuck at BHX4 for over 2 weeks

Sent a small parcel shipment in was delivered inside 5 days but has been stuck as checked in for 15 days now, the only answer i get from SS is that It can take longer in busy times, but I have sent two parcels in after this thar have both gone into receiving as normal.

Any advice welcome

Thanks

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Seller_FzYxqnSoia90P

FBA shipment stuck at BHX4 for over 2 weeks

Sent a small parcel shipment in was delivered inside 5 days but has been stuck as checked in for 15 days now, the only answer i get from SS is that It can take longer in busy times, but I have sent two parcels in after this thar have both gone into receiving as normal.

Any advice welcome

Thanks

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Ezra_Amazon
In reply to: Seller_FzYxqnSoia90P’s post

Hey there @Seller_FzYxqnSoia90P,

Have you checked your Shipment Summary's Contents tab to see the investigation eligibility date? That's when you can open an investigation if things aren't sorted by then.

Cheers, Ezra

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Seller_FzYxqnSoia90P

FBA shipment stuck at BHX4 for over 2 weeks

Sent a small parcel shipment in was delivered inside 5 days but has been stuck as checked in for 15 days now, the only answer i get from SS is that It can take longer in busy times, but I have sent two parcels in after this thar have both gone into receiving as normal.

Any advice welcome

Thanks

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4 replies
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Reply
user profile
Seller_FzYxqnSoia90P

FBA shipment stuck at BHX4 for over 2 weeks

Sent a small parcel shipment in was delivered inside 5 days but has been stuck as checked in for 15 days now, the only answer i get from SS is that It can take longer in busy times, but I have sent two parcels in after this thar have both gone into receiving as normal.

Any advice welcome

Thanks

00
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FBA shipment stuck at BHX4 for over 2 weeks

by Seller_FzYxqnSoia90P

Sent a small parcel shipment in was delivered inside 5 days but has been stuck as checked in for 15 days now, the only answer i get from SS is that It can take longer in busy times, but I have sent two parcels in after this thar have both gone into receiving as normal.

Any advice welcome

Thanks

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Ezra_Amazon
In reply to: Seller_FzYxqnSoia90P’s post

Hey there @Seller_FzYxqnSoia90P,

Have you checked your Shipment Summary's Contents tab to see the investigation eligibility date? That's when you can open an investigation if things aren't sorted by then.

Cheers, Ezra

00
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user profile
Ezra_Amazon
In reply to: Seller_FzYxqnSoia90P’s post

Hey there @Seller_FzYxqnSoia90P,

Have you checked your Shipment Summary's Contents tab to see the investigation eligibility date? That's when you can open an investigation if things aren't sorted by then.

Cheers, Ezra

00
user profile
Ezra_Amazon
In reply to: Seller_FzYxqnSoia90P’s post

Hey there @Seller_FzYxqnSoia90P,

Have you checked your Shipment Summary's Contents tab to see the investigation eligibility date? That's when you can open an investigation if things aren't sorted by then.

Cheers, Ezra

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