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Seller_bpdODa8VHjbiR

LBA4 Receiving issue

Hello,

My shipment was delivered 2 months ago. It has been in "Sent" status for 2 months. Amazon support team is not helpful. They do not respond other than saying we cannot reach the warehouse. How can Amazon not reach its own warehouse?

ID:FBA15K2P1LP6

I have proof that the shipment was delivered.

Has anyone else experienced this problem?

Warehouse: LBA4

317 views
3 replies
Tags:FBA, FedEx, Fulfilment Centre, Lost shipment, Shipping
10
Reply
user profile
Seller_bpdODa8VHjbiR

LBA4 Receiving issue

Hello,

My shipment was delivered 2 months ago. It has been in "Sent" status for 2 months. Amazon support team is not helpful. They do not respond other than saying we cannot reach the warehouse. How can Amazon not reach its own warehouse?

ID:FBA15K2P1LP6

I have proof that the shipment was delivered.

Has anyone else experienced this problem?

Warehouse: LBA4

Tags:FBA, FedEx, Fulfilment Centre, Lost shipment, Shipping
10
317 views
3 replies
Reply
0 replies
user profile
Seller_k2X0L9mVRT0pW

did you use an Amazon approved delivery courier- have Amazon acknowledged “received” not just your courier proof?

10
user profile
Sarah_Amzn

Hello @Seller_bpdODa8VHjbiR,

Thank you for posting on Forums!

This is Sarah with Amazon.

Have you already contacted Seller Support? If yes, could you please share the Case ID?

Best regards,

Sarah.

00
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user profile
Seller_bpdODa8VHjbiR

LBA4 Receiving issue

Hello,

My shipment was delivered 2 months ago. It has been in "Sent" status for 2 months. Amazon support team is not helpful. They do not respond other than saying we cannot reach the warehouse. How can Amazon not reach its own warehouse?

ID:FBA15K2P1LP6

I have proof that the shipment was delivered.

Has anyone else experienced this problem?

Warehouse: LBA4

317 views
3 replies
Tags:FBA, FedEx, Fulfilment Centre, Lost shipment, Shipping
10
Reply
user profile
Seller_bpdODa8VHjbiR

LBA4 Receiving issue

Hello,

My shipment was delivered 2 months ago. It has been in "Sent" status for 2 months. Amazon support team is not helpful. They do not respond other than saying we cannot reach the warehouse. How can Amazon not reach its own warehouse?

ID:FBA15K2P1LP6

I have proof that the shipment was delivered.

Has anyone else experienced this problem?

Warehouse: LBA4

Tags:FBA, FedEx, Fulfilment Centre, Lost shipment, Shipping
10
317 views
3 replies
Reply
user profile

LBA4 Receiving issue

by Seller_bpdODa8VHjbiR

Hello,

My shipment was delivered 2 months ago. It has been in "Sent" status for 2 months. Amazon support team is not helpful. They do not respond other than saying we cannot reach the warehouse. How can Amazon not reach its own warehouse?

ID:FBA15K2P1LP6

I have proof that the shipment was delivered.

Has anyone else experienced this problem?

Warehouse: LBA4

Tags:FBA, FedEx, Fulfilment Centre, Lost shipment, Shipping
10
317 views
3 replies
Reply
0 replies
0 replies
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user profile
Seller_k2X0L9mVRT0pW

did you use an Amazon approved delivery courier- have Amazon acknowledged “received” not just your courier proof?

10
user profile
Sarah_Amzn

Hello @Seller_bpdODa8VHjbiR,

Thank you for posting on Forums!

This is Sarah with Amazon.

Have you already contacted Seller Support? If yes, could you please share the Case ID?

Best regards,

Sarah.

00
Follow this discussion to be notified of new activity
user profile
Seller_k2X0L9mVRT0pW

did you use an Amazon approved delivery courier- have Amazon acknowledged “received” not just your courier proof?

10
user profile
Seller_k2X0L9mVRT0pW

did you use an Amazon approved delivery courier- have Amazon acknowledged “received” not just your courier proof?

10
Reply
user profile
Sarah_Amzn

Hello @Seller_bpdODa8VHjbiR,

Thank you for posting on Forums!

This is Sarah with Amazon.

Have you already contacted Seller Support? If yes, could you please share the Case ID?

Best regards,

Sarah.

00
user profile
Sarah_Amzn

Hello @Seller_bpdODa8VHjbiR,

Thank you for posting on Forums!

This is Sarah with Amazon.

Have you already contacted Seller Support? If yes, could you please share the Case ID?

Best regards,

Sarah.

00
Reply
Follow this discussion to be notified of new activity