VTR Royal Mail 2nd Class on Report?
Has anybody elses VTR report suddenly got untracked “Royal Mail” “Royal Mail 2nd Class” shipments on their report? All was fine this morning then suddenly not.
VTR Royal Mail 2nd Class on Report?
Has anybody elses VTR report suddenly got untracked “Royal Mail” “Royal Mail 2nd Class” shipments on their report? All was fine this morning then suddenly not.
0 replies
Seller_7VbclcPFFRTnc
Yes I’ve had some appear this lunchtime !
Seller_ZQyopdiwkUHOZ
Same here but for 1st Class. Went from all being N/A to 11/150 Valid tracking. None of them have tracking numbers input, all used dropdowns to select Royal Mail and Royal Mail 1st Class.
Seller_w7ofEFmDbs2sB
happening to me too.
was all fine, now showing as with invalid tracking ID
but NONE of them have a tracking ID !
Seller_7VbclcPFFRTnc
It’s also dropping by the minute ! Mine are all letters so no tracking !
Seller_snWsqDJGqg4sY
Same here…there was 5 royal mail 2nd class,now risen to 7.
Seller_NtainYGNJzxWJ
Yep same here. We send 1st Class, but the same thing.
Until just now we had “N/A” on the VTR. Now we have 400 orders unexempted and only 75% of them have valid tracking.
In reality nothing was sent tracked and nothing has valid tracking and it should be “N/A”.
I’m guessing this must be a bug/blip.
Seller_e4EZCW4INM1qb
YES
We were fine sending all packages
Shipping Carrier Royal Mail
Shipping service RoyalMail Second Class
Tracking ID (left blank)
Until yesterday VTR showed N/A
now suddenly lots of packages showing as invalid and its down to 88%. every time i fresh the page it changes
Seller_7VbclcPFFRTnc
@Jessica please can you check if this is another glitch
We were led to believe non tracked were exempt
Seller_ZQyopdiwkUHOZ
Checked the top and bottom of the orders on report, one was shipped 30th June, one was 2nd July. Don’t know if they’re in date order, but if so does everyone have the issue with orders shipped between those dates?
Edit - Never mind. Checked some others and the dates are all over the place.
Seller_ZQyopdiwkUHOZ
Ours just bounced, but only because another batch got included. Instead of /150, we’re now /226 so I expect it to start dropping again.