Identify verification help PLEASE!
Hello, my account has been deactivated & was told I need to verify my identity (see email screenshot below). I’m a new UK seller who hasn’t begun selling yet. It stated that I need to log into the US account then do the identity verification but when I attempt to login to the US account I see the following message “while we verify your credit or debit card, you can start exploring the seller central of the European Union.” This means I can’t even access the US account to schedule the video call.
How long does this credit / debit verification usually take?
Or, is there another way to schedule the video call with an Amazon associate? As I’m ready to verify my identity to finish my account setup.
Thank you





Identify verification help PLEASE!
Hello, my account has been deactivated & was told I need to verify my identity (see email screenshot below). I’m a new UK seller who hasn’t begun selling yet. It stated that I need to log into the US account then do the identity verification but when I attempt to login to the US account I see the following message “while we verify your credit or debit card, you can start exploring the seller central of the European Union.” This means I can’t even access the US account to schedule the video call.
How long does this credit / debit verification usually take?
Or, is there another way to schedule the video call with an Amazon associate? As I’m ready to verify my identity to finish my account setup.
Thank you




