Seller Forums
Sign in
Sign in
imgSign in
imgSign in
user profile
Seller_eVutbBFAMEC9B

Identify verification help PLEASE!

Hello, my account has been deactivated & was told I need to verify my identity (see email screenshot below). I’m a new UK seller who hasn’t begun selling yet. It stated that I need to log into the US account then do the identity verification but when I attempt to login to the US account I see the following message “while we verify your credit or debit card, you can start exploring the seller central of the European Union.” This means I can’t even access the US account to schedule the video call.

How long does this credit / debit verification usually take?

Or, is there another way to schedule the video call with an Amazon associate? As I’m ready to verify my identity to finish my account setup.

Thank you

imgimgimgimgimg
38 views
0 replies
Tags:Account Health, Deactivated
00
Reply
user profile
Seller_eVutbBFAMEC9B

Identify verification help PLEASE!

Hello, my account has been deactivated & was told I need to verify my identity (see email screenshot below). I’m a new UK seller who hasn’t begun selling yet. It stated that I need to log into the US account then do the identity verification but when I attempt to login to the US account I see the following message “while we verify your credit or debit card, you can start exploring the seller central of the European Union.” This means I can’t even access the US account to schedule the video call.

How long does this credit / debit verification usually take?

Or, is there another way to schedule the video call with an Amazon associate? As I’m ready to verify my identity to finish my account setup.

Thank you

imgimgimgimgimg
Tags:Account Health, Deactivated
00
38 views
0 replies
Reply
0 replies
Follow this discussion to be notified of new activity
user profile
Seller_eVutbBFAMEC9B

Identify verification help PLEASE!

Hello, my account has been deactivated & was told I need to verify my identity (see email screenshot below). I’m a new UK seller who hasn’t begun selling yet. It stated that I need to log into the US account then do the identity verification but when I attempt to login to the US account I see the following message “while we verify your credit or debit card, you can start exploring the seller central of the European Union.” This means I can’t even access the US account to schedule the video call.

How long does this credit / debit verification usually take?

Or, is there another way to schedule the video call with an Amazon associate? As I’m ready to verify my identity to finish my account setup.

Thank you

imgimgimgimgimg
38 views
0 replies
Tags:Account Health, Deactivated
00
Reply
user profile
Seller_eVutbBFAMEC9B

Identify verification help PLEASE!

Hello, my account has been deactivated & was told I need to verify my identity (see email screenshot below). I’m a new UK seller who hasn’t begun selling yet. It stated that I need to log into the US account then do the identity verification but when I attempt to login to the US account I see the following message “while we verify your credit or debit card, you can start exploring the seller central of the European Union.” This means I can’t even access the US account to schedule the video call.

How long does this credit / debit verification usually take?

Or, is there another way to schedule the video call with an Amazon associate? As I’m ready to verify my identity to finish my account setup.

Thank you

imgimgimgimgimg
Tags:Account Health, Deactivated
00
38 views
0 replies
Reply
user profile

Identify verification help PLEASE!

by Seller_eVutbBFAMEC9B

Hello, my account has been deactivated & was told I need to verify my identity (see email screenshot below). I’m a new UK seller who hasn’t begun selling yet. It stated that I need to log into the US account then do the identity verification but when I attempt to login to the US account I see the following message “while we verify your credit or debit card, you can start exploring the seller central of the European Union.” This means I can’t even access the US account to schedule the video call.

How long does this credit / debit verification usually take?

Or, is there another way to schedule the video call with an Amazon associate? As I’m ready to verify my identity to finish my account setup.

Thank you

imgimgimgimgimg
Tags:Account Health, Deactivated
00
38 views
0 replies
Reply
0 replies
0 replies
Quick filters
Sort by
Follow this discussion to be notified of new activity
Follow this discussion to be notified of new activity