Items missing from shipment list
What is the standard outcome when you send a shipment and accidentally don't add something the shipment list but add a barcode to the item? I know it's a rookie mistake but have recently done this and the items are never added to my inventory. I know i added the seller barcode as I have them all saved. Surely the DC should see the item in my inventory and add it? I have raised tickets but they all get dismissed.
Items missing from shipment list
What is the standard outcome when you send a shipment and accidentally don't add something the shipment list but add a barcode to the item? I know it's a rookie mistake but have recently done this and the items are never added to my inventory. I know i added the seller barcode as I have them all saved. Surely the DC should see the item in my inventory and add it? I have raised tickets but they all get dismissed.
0 replies
Simon_Amazon
Hello @Seller_8O4ODlrjziu6b,
Here Simon from Amazon, happy to try to help.
I understand you have reached out to our Seller Support Team.
Would you mind sharing a Case ID?
Best,
Simon