Restricted product with Berberine
Hello,
I have been facing a frustrating situation for the past three months. I am trying to list a product containing Berberine, but it keeps getting blocked with the following message:
"The sale of medicinal products or dietary supplements containing Berberis ≥ 500mcg per dose, or Berberine ≥ 6mg per daily dose is prohibited on amazon.co.uk."
However, I notice that many other products containing Berberine are available for sale on Amazon.co.uk, which makes this situation even more confusing. Furthermore, the message refers to additional information available on the help pages and the MHRA website, but there is no mention of Berberine on either of those resources.
Additionally, UK regulations do not seem to impose any restrictions on Berberine. This issue is causing me a lot of stress, and I would greatly appreciate any assistance in resolving it.
ASIN: B0D8W8TVY7
CASE: 10130967572
Thank you in advance for your help.
Restricted product with Berberine
Hello,
I have been facing a frustrating situation for the past three months. I am trying to list a product containing Berberine, but it keeps getting blocked with the following message:
"The sale of medicinal products or dietary supplements containing Berberis ≥ 500mcg per dose, or Berberine ≥ 6mg per daily dose is prohibited on amazon.co.uk."
However, I notice that many other products containing Berberine are available for sale on Amazon.co.uk, which makes this situation even more confusing. Furthermore, the message refers to additional information available on the help pages and the MHRA website, but there is no mention of Berberine on either of those resources.
Additionally, UK regulations do not seem to impose any restrictions on Berberine. This issue is causing me a lot of stress, and I would greatly appreciate any assistance in resolving it.
ASIN: B0D8W8TVY7
CASE: 10130967572
Thank you in advance for your help.
1 reply
Simon_Amazon
Hello @Seller_oekPGNtPW3SeL,
Here Simon from Amazon.
Does the product you are trying to list exceed those thresholds?
Best,
Simon