Advigator Software
Hello,
We have been using Advigator for a few months to manage our PPC, we have just received the below email. Has anyone else received this too? We have raised it with Advigator. Anyone have any idea?
Hello Amazon Seller,
This is an important notice regarding a third-party application from developer Advigator . Our records indicate you have authorized an application from this developer to operate your Amazon selling business.
For your reference, the Developer IDs associated to this developer are:
North America (NA): 7389-8287-2338
Europe (EU): 1102-5879-0245
Amazon regularly reviews developers to ensure they are following our data handling policies. Through this review, we have identified that the above mentioned third-party developer is not compliant with our Amazon Service API Developer policies and has not responded to our requests to improve their system.
As a result, they will not be able to maintain access to our API services, and we will deactivate their access on 04/26/2022 which will stop their application from connecting to the Merchant Web Service (MWS) API. This deactivation will disrupt any applications or services you receive from them.
Before we take any action, we wanted to inform you of this so you may be able to take any necessary precautions to ensure your Amazon-related business is not disturbed. Please note, unless otherwise notified, this will not affect other applications you have authorized to use in connection with Amazon MWS or the Selling Partner API (SP-API), including any API credentials assigned to your own account.
Frequently Asked Questions:
Q: Why am I receiving this email?
A: You are receiving this email because you have authorized the above mentioned third-party developer as a solution provider and we want you to be aware of any major changes to their access that may affect your business. Amazon wants to make sure all solution providers are compliant with our policies to keep customer information protected, while also striving to provide the best experience for our Selling Partners like you.
Q: What can I do as a Selling Partner?
A: We recommend you contact this developer via their customer support channels and encourage them to contact Amazon about this matter. If you would like to search for an alternative solution, we invite you to explore the Amazon Seller Central Partner Network which lists over 2000 vetted applications that offer solutions for a variety of functions.
Q: Where can I make changes to my third-party developer authorizations?
A: You can always manage your third-party developer authorizations within Seller Central: http://go.amazonsellerservices.com/e/229492/apps-manage/7m8vf16/2674005589?h=JEF2nB-MkoFtfF4p_leuU2bgiMXxqeM5-3JXmvRAQ10
Advigator Software
Hello,
We have been using Advigator for a few months to manage our PPC, we have just received the below email. Has anyone else received this too? We have raised it with Advigator. Anyone have any idea?
Hello Amazon Seller,
This is an important notice regarding a third-party application from developer Advigator . Our records indicate you have authorized an application from this developer to operate your Amazon selling business.
For your reference, the Developer IDs associated to this developer are:
North America (NA): 7389-8287-2338
Europe (EU): 1102-5879-0245
Amazon regularly reviews developers to ensure they are following our data handling policies. Through this review, we have identified that the above mentioned third-party developer is not compliant with our Amazon Service API Developer policies and has not responded to our requests to improve their system.
As a result, they will not be able to maintain access to our API services, and we will deactivate their access on 04/26/2022 which will stop their application from connecting to the Merchant Web Service (MWS) API. This deactivation will disrupt any applications or services you receive from them.
Before we take any action, we wanted to inform you of this so you may be able to take any necessary precautions to ensure your Amazon-related business is not disturbed. Please note, unless otherwise notified, this will not affect other applications you have authorized to use in connection with Amazon MWS or the Selling Partner API (SP-API), including any API credentials assigned to your own account.
Frequently Asked Questions:
Q: Why am I receiving this email?
A: You are receiving this email because you have authorized the above mentioned third-party developer as a solution provider and we want you to be aware of any major changes to their access that may affect your business. Amazon wants to make sure all solution providers are compliant with our policies to keep customer information protected, while also striving to provide the best experience for our Selling Partners like you.
Q: What can I do as a Selling Partner?
A: We recommend you contact this developer via their customer support channels and encourage them to contact Amazon about this matter. If you would like to search for an alternative solution, we invite you to explore the Amazon Seller Central Partner Network which lists over 2000 vetted applications that offer solutions for a variety of functions.
Q: Where can I make changes to my third-party developer authorizations?
A: You can always manage your third-party developer authorizations within Seller Central: http://go.amazonsellerservices.com/e/229492/apps-manage/7m8vf16/2674005589?h=JEF2nB-MkoFtfF4p_leuU2bgiMXxqeM5-3JXmvRAQ10
5 replies
Seller_esvgLzKXw2YAl
It seems quite clear to me that you need to take it up with Advigator.
They are not complying with Amazon’s policies and need to sort themselves out.
Not really sure what anyone else can offer on here, as it’s a decision that Amazon have made.
And having just looked up the company, they are tiny. They only turned over 189k dollars last year.
I bet there having money issues and simply can’t get the software sorted.
Seller_ZjZ4slOF0jHpk
Yes. Got it too. I revoked their access in the meantime. The existing ads will still run. Just not be ‘managed’ by Advigator. Who knows what will happen.
Seller_YlaMUkFAKirAx
Advigator have issued an update
Dear Advigator User,
If you recently received an email from Amazon about “MWS API”, then you can safely ignore it.
It has no impact on your advertising campaigns and our service will continue to work as usual.
“Amazon MWS API” is another service we were using last year to import the product catalog from Seller Central. Already deprecated and replaced by Amazon Advertising API last year.
We asked Amazon MWS API team to terminate the service, and then Amazon automatically sent this email to all users.
There is no action to take on your part, everything works as usual.
We apologize for the inconvenience
Advigator Support
Seller_edFKkauUKNXhn
I confirm it’s working as usual. They sent an email a few hours later saying it was about another API.
You can find them in the official Amazon Advertising Partner Directory: https://advertising.amazon.com/en-us/partners/directory/details/amzn1.ads1.ma1.djgmnu0xy4r14nhhw0nq4jey7//
