My Account was deactivated due to having Two accounts. 1 account was Personal and recently opened a business account. Since then both account have been deactivated. Amazon is saying that I'll have to get my personal account activated in order to have my business account activated. Then transfer my personal account to business.

I have submitted documents requested by Amazon to change legal entity. It's been over a week now. I try contacting Amazon for update but get no response.

Anyone who had this issue and resolved can you please guide me on what I should do?

Thanks